KIMBERLY MORALES
Georgetown
Summary
Dedicated medical office coordinator with bilingual proficiency and expertise in time management and problem resolution. Committed to improving team performance and client satisfaction. Pursuing a practice manager role to implement effective strategies for operational success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Interim Practice Manager
Austin Heart
Georgetown
03.2026 - Current
- Managed daily operations of the cardiology practice to ensure smooth workflow.
- Tracked doctor schedules by inputting timesheets to ensure coverage and optimal workflow.
- Coordinated supply procurement and monitored inventory levels to maintain operational readiness.
- Recruited and hired facility staff.
- Prepared monthly emails with office updates and prior months' MIPS scores to inform staff and enhance communication.
- Notify hospitals and doctors of who is taking call for the following month.
- Create an Excel spreadsheet with the number of charts and number of hours the doctors do cardiac rehab
Medical Office Coordinator
Austin Heart Georgetown
09.2023 - Current
- Developed daily schedules for cardiovascular imaging center, securing prior authorizations to facilitate timely patient care.
- Coordinated check-in and check-out processes, improving patient flow and operational efficiency.
- Processed incoming medical record requests promptly to ensure compliance with regulations.
- Organized incoming faxes into designated folders, streamlining document retrieval.
- Entered procedure charges into PMD system accurately and efficiently.
- Generated good faith estimates (GFEs) for self-paid patients to facilitate financial transparency.
Medical Assistant
Austin Heart Georgetown
11.2021 - 09.2023
- Interviewed patients to gather medical information and record vital signs, weight, and height to support accurate diagnosis.
- Record patients' medical history, vital statistics, or information such as test results in medical records.
- Explained treatment procedures, medications, diets, and physicians' instructions to ensure patient understanding and compliance.
- Prepared treatment rooms for patient examinations, maintaining cleanliness and organization to enhance safety and efficiency.
- Clean and sterilize instruments and dispose of contaminated supplies.
Secretary
Kokel-Oberrender- Wood Appraisal
09.2020 - 02.2021
- Greeted visitors and callers, directing inquiries to relevant staff to improve response efficiency.
- Answered telephones, providing information and transferring calls to enhance communication flow.
- Utilized computers for database management and word processing tasks.
- Created and maintained databases, ensuring accurate and updated information entry.
- Operated office equipment and coordinated repairs to minimize downtime and maintain operational functionality.
Education
Medical Assistant certificate program -
The College of Health Care Professions
Austin, TX12-2021
High School Diploma -
Georgetown High School
Georgetown, TX05-2020
Skills
- Regulatory compliance
- Patient interaction
- Recruitment and training
- Inventory management
- Workflow efficiency
- Time management
Clinical Qualifications
- OSHA/HIPAA compliance training
- AHA CPR certified
- Vitals
- Charting
- Phlebotomy
- Injections
- UA's glucose testing
- 12 lead EKGs
- Medication administration
- Medical lab procedures
- Triage
- Exam room preparation
- Instrument sterilization
- EMR/EHR
- Medisoft
- Medical terminology
- Appointment scheduling
- Administrative duties (filing, faxing, data entry)
- Microsoft office: Word, Excel and PowerPoint
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- National registered Certified Medical Assistant
Timeline
Interim Practice Manager
Austin Heart
03.2026 - Current
Medical Office Coordinator
Austin Heart Georgetown
09.2023 - Current
Medical Assistant
Austin Heart Georgetown
11.2021 - 09.2023
Secretary
Kokel-Oberrender- Wood Appraisal
09.2020 - 02.2021
Medical Assistant certificate program -
The College of Health Care Professions
High School Diploma -
Georgetown High School