KIMBERLY MORENO
San Juan,TEXAS
Summary
Customer Service Cashier with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency.
Overview
10
10
years of professional experience
Work History
Customer Service Cashier
Central Materials LLC
Edinburg , TEXAS
05.2020 - Current
- Answered incoming phone calls from customers regarding product availability or store locations.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Balanced cash drawers at the end of each shift.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Provided excellent customer service by helping customers locate items they were looking for.
- Greeted customers and provided friendly customer service.
- Processed credit card transactions accurately and efficiently.
Call Center Representative
Garza Blanca Residence Club
Mexico, MX
01.2015 - 01.2019
- Identified opportunities to upsell additional products or services when appropriate.
- Offered additional products or services to enhance customer experience.
- Assisted customers with navigating the company's website to locate desired information or items for purchase.
- Performed follow-up calls as necessary to ensure satisfactory resolution of customer inquiries.
- Maintained records of customer interactions, transactions, comments and complaints.
- Provided accurate information regarding products and services while upselling additional products when appropriate.
Education
High School Diploma -
Lynwood High School
Lynwood, CA06-2012
Skills
- Check processing
- Merchandise Restocking
- Guest Services
- Customer Service
- Cash Handling
- Order coordination
Languages
Spanish
Full Professional
English
Professional
Timeline
Customer Service Cashier
Central Materials LLC
05.2020 - Current
Call Center Representative
Garza Blanca Residence Club
01.2015 - 01.2019
High School Diploma -
Lynwood High School
Similar Profiles
Jared WilsonJared Wilson
Outside Sales Representative at Central Valley Lumber and Building MaterialsOutside Sales Representative at Central Valley Lumber and Building Materials
Adam VangAdam Vang
Mechanical Adminstrator at Central Processing/County MaterialsMechanical Adminstrator at Central Processing/County Materials
Juan Ndong Nguema NsengJuan Ndong Nguema Nseng
International Assistant at Diamond Central Building MaterialsInternational Assistant at Diamond Central Building Materials
Matthew NavarroMatthew Navarro
Information Security Analyst at City of McAllen, TXInformation Security Analyst at City of McAllen, TX
Lorena SalazarLorena Salazar
Early Childhood Special Education Teacher at Weslaco ISDEarly Childhood Special Education Teacher at Weslaco ISD