Kimberly Morris
Snow Hill,NC
Summary
Efficient and accurate Certified Pharmacy Technician thrives in fast-paced settings. Team player with strong customer engagement and data entry skills. Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Wayne Pharmacy and Respiratory Home Care
Goldsboro, NC
02.2020 - Current
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Verified accuracy of patient information on prescription orders.
- Answered questions from customers regarding insurance coverage eligibility requirements.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
- Answered telephones to respond to questions or requests.
- Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Entered prescription information into computer databases.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Interpreted and processed medication orders under supervision of pharmacist.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Prepared prescription transfers to other pharmacies.
- Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
Education
Some College (No Degree) - Pharmacy Technician
Lenoir Community College
Snow Hill, NCSkills
- FDA Compliance
- Aseptic Techniques
- Point of Sale Systems Proficiency
- Proper Labeling Procedures
- Team Collaboration
- Insurance Verification
Certification
- CPhT since December 2019
References
References available upon request.
Timeline
Certified Pharmacy Technician
Wayne Pharmacy and Respiratory Home Care
02.2020 - Current
Some College (No Degree) - Pharmacy Technician
Lenoir Community College
- CPhT since December 2019
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