Kimberly Moser
Myrtle Beach,South Carolina
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
22
22
years of professional experience
Work History
Certified Nursing Assistant
Gracedale Nursing Home
08.2023 - 06.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Head Server/Bartender
Flaming Crab Cajun Seafood
10.2020 - 08.2023
- Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
- Increased restaurant revenue by upselling menu items and promoting daily specials.
- Monitored staff performance regularly, providing constructive feedback for continuous improvement in their roles as servers.
- Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
- Handled high-pressure situations with poise, ensuring a positive experience for both staff and customers.
Packing Supervisor
XPO Logistics
12.2016 - 03.2020
- Adapted quickly to changes in product lines or customer requirements, ensuring consistent performance levels despite fluctuations in demand.
- Increased order accuracy by implementing a thorough quality control system.
- Developed effective team strategies, fostering collaboration among staff members.
- Identified areas for improvement in packing processes, leading to continuous optimization efforts.
- Conducted regular audits of packed goods prior to shipment, confirming compliance with both internal standards as well as external regulations or client specifications.
Manager
Big Woody's Sports Bar
04.2013 - 11.2016
- Proficiently managed payroll, accounts payable, and receivable functions, ensuring accurate and timely processing.
- Demonstrated expertise in handling supplier relationships and efficiently ordering necessary supplies.
- Overseeing and optimizing operations for servers and bartenders in a dynamic hospitality environments.
- Skilled in scheduling, training, and mentoring staff to deliver exceptional customer service and achieve operational excellence.
- Trusted as a key holder, maintaining security protocols and ensuring facility access as needed.
Manager/Server
Tic-Toc Family Restaurant
08.2002 - 04.2013
- Proficient in handling payroll processing, ensuring accuracy and timeliness in wage distribution while adhering to budgetary constraints.
- Trained and supervised servers to deliver outstanding service, maintaining high standards of hospitality, and resolve customer issues promptly and professionally.
- Focused on ensuring exceptional customer experiences through effective communication, pro-active problem-solving, and maintaining a welcoming atmosphere.
- Reliable and responsible key holder entrusted with opening and closing duties, ensuring security protocols are followed and maintaining premises safety.
Education
Certification In Medical Billing And Coding - Nursing Assistance
DeVry University
Villa Park, IL10.2023
Skills
- Exceptional communication
- Team Management
- Quality Control
- Staff Training
- Reliable team player
- Direct Patient Care
- Medical terminology knowledge
- Adaptable
Timeline
Certified Nursing Assistant
Gracedale Nursing Home
08.2023 - 06.2024
Head Server/Bartender
Flaming Crab Cajun Seafood
10.2020 - 08.2023
Packing Supervisor
XPO Logistics
12.2016 - 03.2020
Manager
Big Woody's Sports Bar
04.2013 - 11.2016
Manager/Server
Tic-Toc Family Restaurant
08.2002 - 04.2013
Certification In Medical Billing And Coding - Nursing Assistance
DeVry University
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