Kimberly Mosley
Fort Worth,TX
Summary
Highly organized Housekeeper with experience in maintaining cleanliness, sanitation and orderliness of hotel rooms and common areas. Possess skills in time management, multitasking, and high-quality customer service. Previous roles involved deep-cleaning tasks, inventory management, and collaboration with cross-functional teams to ensure guest satisfaction. Demonstrated success in contributing to positive guest experiences through proactive communication and problem-solving abilities.
Efficient Mail Handler known for high productivity and completing tasks with precision. Possess specialized skills in mail sorting, package handling, and inventory management. Excel in time management, problem-solving, and teamwork, allowing for seamless operations within mail distribution environments. Committed to maintaining accuracy and safety standards in all aspects of mail processing.
Overview
19
19
years of professional experience
Work History
Housekeeper
Courtyard by Marriott
Dothan, Alabama
07.2023 - 12.2024
- Changed bed linens and towels, tidied up rooms.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Responded to requests from guests regarding housekeeping needs.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Provided information about hotel services upon request from guests.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Communicated with customers about requests for additional supplies or cleaning services.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Sanitized all areas of the hotel lobby and public restrooms.
Assembly
Avancez Assembly
Fort Worth, Texas
01.2022 - 04.2023
- Created schematics of design, components and assembly procedures.
- Assisted with training new employees on proper assembly techniques.
- Created diagrams illustrating assembly procedures for various components.
- Utilized various software and tools to streamline processes and optimize performance.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Maintained updated knowledge through continuing education and advanced training.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked effectively in team environments to make the workplace more productive.
Mailing Handle And Clerk Process
United States Post Office
Albany, New York
11.2010 - 05.2020
- Monitored office supplies inventory and placed orders when necessary.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Monitored and directed work of lower-level clerks.
- Operated mail processing equipment and manually sorted mail.
- Determined shipping methods, routes or rates for materials to be shipped.
- Maintained accurate records of all incoming and outgoing mail items.
- Utilized factors such as package shape and final destination to sort into correct bins for delivery.
- Identified inconsistencies between address labels and delivery locations.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Sorted and placed materials or items on racks, shelves, or bins for transport to recipient or destination.
- Reported any discrepancies or damaged packages to supervisor immediately.
- Sorted and placed mail on racks, shelves or in bins according to predetermined sequence.
- Utilized portable scanner to mark items delivered to residences and businesses, keeping records current and accurate.
- Adhered strictly to postal regulations regarding package size, weight limits.
- Provided customer service by answering questions about mailing services offered.
- Labeled containers with proper destination addresses for efficient distribution.
- Assisted in loading and unloading trucks with mail, packages, and other materials.
- Utilized handheld scanners to track deliveries and update inventory levels.
Home Shopping
ShopRite Of Niskyuna
Albany, New York
04.2006 - 11.2010
- Provided feedback on customer experience surveys after each shopping session.
- Processed payments using point of sale systems accurately and efficiently.
- Posed as models for advertising, artistic creation and display of goods.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
- Collaborated with other departments within the organization when needed.
- Prepared customer orders, including selecting, packing, and labeling merchandise for shipment or delivery.
- Created personalized shopping experiences for clients by offering options that fit their needs.
Education
High School Diploma -
Mississippi High School
Jackson Ms06-2000
Skills
- Cleaning techniques
- Restroom detailing
- Ergonomics and safety training
- Linen replacement
Timeline
Housekeeper
Courtyard by Marriott
07.2023 - 12.2024
Assembly
Avancez Assembly
01.2022 - 04.2023
Mailing Handle And Clerk Process
United States Post Office
11.2010 - 05.2020
Home Shopping
ShopRite Of Niskyuna
04.2006 - 11.2010
High School Diploma -
Mississippi High School