Kimberly Nadeau

Served as an Appliance Sales Specialist.

• Trained new sales staff on product knowledge and customer engagement techniques and lead generation strategies to increase sales.
• Resolved customer inquiries and complaints to enhance overall satisfaction.
• Demonstrated product features to customers, facilitating informed purchasing decisions.
• Executed follow-up communications with customers to build lasting relationships.
• Educated customers about product features and benefits to aid in selecting best options for individual needs.
• Built strong client relationships through consistent communication and effective problem-solving.
• Followed up with customers to resolve technical or service concerns.
• Exceeded sales targets by consistently meeting and surpassing monthly quotas.
• Increased sales plans.

Provided customer assistance in the Inside/Outside Garden department and presented informational workshops

• Instructed customers on care for the plants including information on fertilizers, pest control, proper chemical usage, as well as lawn care starting from the ground up.
• Lead weekly Do It Herself women's workshops which included instruction on preparing garden beds, basic construction, and gaining confidence in using power tools.
• Organized and publicized a Berlin Santa Firetruck visit as part of the DIY Captain for Kids workshop which served 50 children weekly.