Stephanie Olmsted

• Built rapport with customers and assessed needs to make product recommendations and upsell.
• Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
• Built strong client relationships through consistent communication and effective problem solving.
• Provided first-rate service to all customers and potential customers.
• Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
• Implemented CRM tools to track client interactions, optimizing follow-up procedures for better results.

Processed orders efficiently for packaging and shipment.

Handled returned items to secure refunds from manufacturers.