Alexandru Cobo
Pembroke Pines,FL
Summary
Dynamic Sales Specialist with proven expertise at Lowes Home Improvement, excelling in customer relationship management and sales strategies. Recognized for enhancing customer satisfaction through effective problem-solving and technical support. Adept at cash handling and fostering team collaboration, driving significant sales opportunities while ensuring a seamless shopping experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Specialist
Lowes Home Improvment
Davie, FL
12.2024 - Current
- Maintained accurate records of customer interactions and transactions.
- Followed up with customers post-sale to ensure satisfaction with their purchase decision.
- Provided technical support to customers regarding product features and usage.
- Resolved customer complaints in a timely manner.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Operated register, handled cash and processed credit card transactions.
Cashier
Aramark
Orlando, FL
02.2022 - 05.2023
- Implemented problem-solving abilities to keep a steady flow of food orders reaching customers.
- Gained experience in effectively handling the demands of a dynamic, fast-paced work environment.
- Maximized customer satisfaction through active participation in delivering exceptional service.
Education
Bachelor of Arts - Industrial And Organizational Psychology
University of Central Florida
Orlando, FL05-2023
Associate of Arts - Biology
Broward College
Fort Lauderdale, FL06-2019
Skills
- Customer relationship management
- Cash handling
- Team collaboration
- Familiar with Microsoft services
- Leadership Skills
- Problem solving skills
- Sales strategies
Certification
- Society of Human Resources Certification (SHRM-CP)
- Human Resources Management Certificate (University of Miami)
Languages
Spanish
Elementary
Timeline
Sales Specialist
Lowes Home Improvment
12.2024 - Current
Cashier
Aramark
02.2022 - 05.2023
Bachelor of Arts - Industrial And Organizational Psychology
University of Central Florida
Associate of Arts - Biology
Broward College
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