Kimberly Najar
Lubbock,TX
Summary
Adept at enhancing customer experiences, I excelled as a Sales Associate at Sephora, mastering customer service and problem-solving skills. Leveraging strong product knowledge, I efficiently resolved escalated issues, significantly improving customer satisfaction. My expertise in time management and meticulous documentation ensured seamless operations and positive outcomes.
Overview
1
1
year of professional experience
Work History
Sales Associate
Sephora
05.2022 - 08.2023
- Responded to customer requests for products, services, and company information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
High School Diploma -
Coronado High School
Lubbock, TX05.2022
Skills
- Customer Service
- Time Management
- Problem-solving skills
- Documentation skills
Timeline
Sales Associate
Sephora
05.2022 - 08.2023
High School Diploma -
Coronado High School
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