Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kimberly Navarro

Houston,Texas

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Walgreens
Houston, TX
05.2021 - 09.2025
  • Trained new employees on customer service standards and operational procedures
  • Assisted customers with product inquiries and resolved complaints effectively
  • Monitored cash handling processes to ensure compliance with company guidelines
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts
  • Resolved customer complaints promptly and professionally
  • Provided exceptional customer service and maintained a positive attitude throughout the shift
  • Maintained an organized work environment by delegating tasks to staff as needed
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale
  • Provided customer service by answering inquiries regarding prescription status
  • Answered customer inquiries about medications, dosages and side effects
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information
  • Answered telephones to respond to questions or requests
  • Oversaw scheduling to ensure adequate staffing levels during peak business hours.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Assigned work and monitored performance of project personnel.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.

Education

High School Diploma -

Dwight D Eisenhower High School
Houston, TX
05-2021

Skills

  • Customer service
  • Cash handling
  • Training and development
  • Conflict resolution
  • Product knowledge
  • Effective communication
  • Adaptability
  • Positive attitude
  • Task prioritization
  • Dependable and responsible
  • Multitasking
  • Staff supervision
  • Staff management
  • Shipping and receiving support
  • Inventory counts
  • Order picking and processing
  • Stocking and organization
  • Stock ordering
  • Microsoft Word
  • Fluent in Spanish
  • Creative thinking
  • Inventory management
  • 3D modeling
  • Technical drawing
  • Product management
  • Task delegation
  • Employee training

Languages

Spanish
Professional

Timeline

Assistant Manager

Walgreens
05.2021 - 09.2025

High School Diploma -

Dwight D Eisenhower High School