KIMBERLY NISWONGER
Troy ,OH
Summary
To gain employment with Kettering Health Network as a Medical Assistant where utilization of clinical and administrative skills in an environment that benefits both patients and healthcare providers.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Kettering Health Network - Sycamore Hospital
02.2025 - Current
- Administered patient care procedures, ensuring compliance with healthcare regulations and protocols.
- Assisted physicians during examinations, enhancing patient comfort and streamlining clinical workflows.
- Managed electronic health records, verifying accuracy and maintaining confidentiality of sensitive information.
- Coordinated patient scheduling, optimizing appointment flow and reducing wait times for services.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Obtained client medical history, medication information, symptoms, and allergies.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Vaccinations
Office Specialist
Kettering Health Network Miamisburg Internal Medicine
12.2019 - 03.2023
- Answering patient phone calls addressing concerns such as prescription refills, scheduling appointments, general inquires.
- Using Epic System to schedule appointments, place encounters to Nurses/Physicians (referral request, prior authorization approval or denial, medication requests, other). Determining if a patient is in need of a nurse triage.
- Processing deposits and conducting reconciliation at the end of each day creating reports.
- Processing insurance claim errors.
- Sort and organize faxes and determine the proper channel to upload them to patient charts, if acceptable, send them to the proper provider for review.
- Creating certified letters to send to patients when they “no show” for the office.
Medical Currior
Medpro
01.2022 - 08.2022
- Transported medical supplies, medication, and equipment to and from assigned locations.
- Maintained documentation of reciprocation and delivery of listed items.
- Preformed maintenance and preparation plan for vehicle to perform satisfactorily.
- Kept logs on milage and gas of vehicle
Customer Service Representative
Acceptance Now
09.2019 - 12.2019
- Accepted payments from customers for furniture items
- Initiated and completed collection calls
- Processed personal loans for furniture
- Assisted with customer service
Head Cashier
Menards
02.2019 - 09.2019
- Provided customer service/ sales
- Answered customer questions/ phone calls
- Provided transactions at register including, check out, payment collection, process credit card payments, returns
- Supervised other cashiers and provided break coverage
PCA/Caregiver
Kettering Health Main Hospital
11.2018 - 02.2019
- Assisted with patient care
- Charted Vitals in Epic
- Took and read blood sugar levels
- Assisted nurses by addressing wound changes, repositioned patients, ambulation, bathed patients
- Documented intake and output of patient
- Answered phones and provided aid with miscellaneous tasks
Key Holder/ Cashier
Torrid Clothing Store
11.2017 - 04.2018
- Provided transactions at register including, check out, payment collection, process credit card payments, returns
- Completed online orders for customers
- Opened and Closed store following procedure processes
- Supervised employees
Home Health Aid
Community Concepts Incorporation
01.2013 - 11.2017
- Assisted with patient baths
- Assisted with household duties
- Took patients to and from appointments
- Documented work done throughout the day
Patient Care Assistant
Kettering Health Miamisburg Hospital
01.2007 - 12.2013
- Assisted with patient care
- Charted Vitals in Epic
- Took and read blood sugar levels
- Assisted nurses by addressing wound changes, repositioned patients, ambulation, bathed patients
- Documented intake and output of patient
- Answered phones and provided aid with miscellaneous tasks
STNA
Otterbein Retirement Community
01.2005 - 12.2007
- Assisted with patient meals, getting out of bed/furniture
- Ambulation
- Engaged in activities with the patients
- Provided the nurse with aid
Education
CPR Certified -
Class B CDL - undefined
01.2016
School Bus Passenger Endorsement - undefined
01.2016
STNA -
01.2015
CNA - undefined
01.2015
High school Diploma - undefined
Electronic Classroom of Tomorrow
01.2005
Skills
- Effective Communication
- Problem Solving
- Teamwork
- Time Management
- Responsible
- Attention to detail
- Organized
- People Skills
- Caring
- Honest
Certification
- CCMA - Certified Clinical Medical Assistant
- CPR Certefied
Timeline
Certified Medical Assistant
Kettering Health Network - Sycamore Hospital
02.2025 - Current
Medical Currior
Medpro
01.2022 - 08.2022
Office Specialist
Kettering Health Network Miamisburg Internal Medicine
12.2019 - 03.2023
Customer Service Representative
Acceptance Now
09.2019 - 12.2019
Head Cashier
Menards
02.2019 - 09.2019
PCA/Caregiver
Kettering Health Main Hospital
11.2018 - 02.2019
Key Holder/ Cashier
Torrid Clothing Store
11.2017 - 04.2018
Home Health Aid
Community Concepts Incorporation
01.2013 - 11.2017
Patient Care Assistant
Kettering Health Miamisburg Hospital
01.2007 - 12.2013
STNA
Otterbein Retirement Community
01.2005 - 12.2007
Class B CDL - undefined
School Bus Passenger Endorsement - undefined
CNA - undefined
High school Diploma - undefined
Electronic Classroom of Tomorrow
CPR Certified -
STNA -
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