Kimberly Norton
Gilbert,AZ
Summary
Highly efficient employee well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
4
4
years of professional experience
Work History
Crew Member
Wendy's
07.2023 - Current
- Worked well with teammates and accepted coaching from management team.
- Prepared products following restaurant, health, and safety standards and procedures.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Increased speed of service.
Expo
Nando's Restaurant
09.2022 - 07.2023
- Oversaw event operations to keep running smoothly.
- Enhanced customer satisfaction by promptly delivering food and beverages to expo station.
- Mastered knowledge of menu offerings, providing accurate information to servers as needed.
Inspection Parts Assembler
Lucid Motors
09.2021 - 09.2022
- Completed durable assemblies and subassemblies with hand and power tools.
- Promoted a positive workplace culture by actively participating in team meetings and sharing best practices among colleagues.
- Tested finished products to perform quality assurance and identify discrepancies.
- Collaborated with team members to promptly complete tasks and maintain consistent workflows.
Sales Associate
Safe Haven ADT
06.2020 - 09.2021
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
No Degree - Business Marketing
American Intercontinetal University
Online01.2028
Skills
- Customer Complaint Resolution
- Cash Register Operations
- Safety Management
- Quality Assurance
- Reliable and punctual
- Upselling
- Engaging with Diverse Customers
- Sales Development
- Order Processing
- Concise time management
- Adaptability and Flexibility
Timeline
Crew Member
Wendy's
07.2023 - Current
Expo
Nando's Restaurant
09.2022 - 07.2023
Inspection Parts Assembler
Lucid Motors
09.2021 - 09.2022
Sales Associate
Safe Haven ADT
06.2020 - 09.2021
No Degree - Business Marketing
American Intercontinetal University
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