Kimberly Ochoa
Chaparral,United States
Summary
Adept at leveraging exceptional communication and problem-solving skills honed as a Receptionist at Las Cruces Vet Center, I excel in customer service and operational efficiency. Demonstrated leadership in managing challenging discussions and streamlining intake processes showcases my ability to enhance team productivity and client satisfaction. Proficient in Microsoft Word and Excel, my approach combines meticulous organization with a positive, team-oriented attitude.
Overview
2
2
years of professional experience
Work History
Receptionist
Las Cruces Vet Center
Las Cruces, United States
01.2023 - 12.2024
- Provides excellent customer service to include difficult and challenging discussions when talking to veterans and third parties
- Communicates effectively with members of the counseling center.
- Answering and giving information to clarify facts and solve problems related to veterans' counseling.
- Prepares intake documents for veteran verification.
- Responsible for opening and closing duties.
- Organized files for the counselors.
- Confirmed appointments and meetings for counselors.
- Salary: $600.00 USD bi-weekly.
- Hours per week: 25.
Supervisor: Dale Lawrence (575) 523-9826.
Okay to contact this supervisor: Yes
Education
Some college - Justice, Political Philosophy, and Law/Government
New Mexico State University
Las Cruces, NM, United States12.2025
Skills
- Microsoft Word
- Excel
- Time management
- Scheduling
- File management
- Front desk operations
- Organization skills
- Time management
- Problem-solving
- Leadership
- Computer skills
- Teamwork
- Positive attitude
- Punctuality and work ethic
Affiliations
High School-
- National Honor Society, Vice President
- Student Council, President
Languages
English- Advanced
Spanish- Advanced
References
- Dale Lawrence, Las Cruces Vet Center, Office Manager, 575-640-2750, dale.lawrence2@va.gov, True
- Yvonne Marquez, Desert Trail Elementary, Teacher, 915-525-6254, ymarquez@gisd.k12.nm.us, True
Coursework
- Issues in American Politics
- Philosophy, Law, and Ethics
- American National Government
- Intro to Political Science
- Intro to Public Administration
- Political Parties and Interest Groups
- Special Topics in International Relations
- Comparative Politics
- Civil Liberties
- Political Research Skills
- Constitution and U.S. History
- Criminal Law
- Law and Society
- Social/Political Philosophy
Timeline
Receptionist
Las Cruces Vet Center
01.2023 - 12.2024
Some college - Justice, Political Philosophy, and Law/Government
New Mexico State University
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