KIMBERLY O’CONNOR
Cicero
Summary
Administrative professional with track record in supporting executive leadership. Proven ability to handle confidential information and manage executive schedules effectively. Focused on fostering team collaboration and meeting dynamic business needs through exceptional communication and organizational skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
EXECUTIVE ASSISTANT
174TH ATTACK WING, NEW YORK AIR NATIONAL GUARD
01.2014 - 01.2025
- Coordinated, performed, and managed a variety of tasks and activities in direct support of organizational commanders, senior leaders, and 86 support staff members.
- Conducted office management, human resources management, executive staff support, administrative support, and other duties as assigned.
- Handled confidential and sensitive information with discretion and tact.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
FIRST SERGEANT
174TH ATTACK WING, NEW YORK AIR NATIONAL GUARD
01.2012 - 01.2014
- Served as principle advisor to the commander on all issues related to the enlisted force including readiness, health, morale, discipline, welfare, quality of life, and legal.
- Worked effectively in fast-paced environment.
- Exercised general supervision to over 100 assigned enlisted personnel.
REGISTERED NURSE OPERATING ROOM
ST. JOSEPHS HOSPITAL HEALTH CENTER
01.2011 - 01.2013
- Maintained a sterile environment within the operating room, reducing the risk of infection.
- Prepared equipment and supplies necessary for each surgical procedure, ensuring availability when needed by surgeons.
- Utilized sterile techniques and infection-control guidelines to maintain clean and safe environment.
- Coordinated with surgeons and staff to deliver safe patient care during operations.
- Implemented time-out protocols before starting surgeries, verifying correct patient identification and procedural details.
Readiness Craftsman
174TH ATTACK WING, NEW YORK AIR NATIONAL GUARD
01.2005 - 01.2012
- Enhanced base preparedness by developing and implementing comprehensive emergency management plans.
- Coordinated multi-agency responses for effective disaster mitigation, ensuring streamlined communication and resource allocation.
- Analyzed potential hazards and assessed risks to develop targeted strategies for preventing and responding to emergencies.
- Evaluated performance of emergency response teams following incidents, identifying areas for improvement and implementing corrective actions as needed.
EMERGENCY MANAGEMENT SUPERVISOR
UNITED STATES AIR FORCE
01.2010 - 01.2011
- Deployed to Bagram, Afghanistan in support of OPERATION ENDURING FREEDOM.
- Orchestrated 9 EM-plans and supervised the inventory of one million dollars’ worth of EM response equipment.
- Corrected base warning system, improved response/recovery capability and operated as JEOC manager for Aircraft mishap resulting zero injuries to life and minimal damage to government property.
- Provided expert advice to senior leadership on matters related to emergency management, contributing valuable insights for decision-making purposes.
PHARMACEUTICAL SALES REPRESENTATIVE DIABETES CARE
ELI LILLY
01.2007 - 01.2011
- Educated and informed clinicians about medical benefits, uses, side effects, chemistry, and potential side effects of Eli Lilly’s prescription Diabetes medications.
- Gained customer loyalty by providing exceptional follow-up support and addressing inquiries promptly.
- Implemented efficient time management strategies that allowed for optimal coverage of assigned territory while maintaining a healthy work-life balance.
- Expanded market share by identifying potential clients and successfully converting them to long-term customers.
PHARMACEUTICAL SALES REPRESENTATIVE
SCIELE PHARMA SALES, INC.
01.2005 - 01.2007
- Educated physicians and pharmacists on drug use, benefits, dosage and risks.
- Maintained accurate records of sales activities, ensuring timely submission of reports to management for review and assessment.
- Developed and executed territory business plans that aligned with the company''s overall sales objectives, ensuring consistent progress towards set targets.
- Engaged clients in informational program discussions and presentations by providing value-added education and product benefits to grow product volume.
Education
Master of Healthcare Administration -
Utica University
01.2020
Associate of Arts - Business Administration
Community College of the Air Force
01.2018
Associate of Arts - Human Resource Management
Community College of the Air Force
01.2016
Associate of Science - Emergency Management
Community College of the Air Force
01.2015
Post-Baccalaureate RN to MS Certificate - undefined
Le Moyne College
01.2012
Associate of Applied Science - Nursing
St. Josephs College of Nursing
01.2010
Bachelor of Science - Health Sciences, Exercise Science
University of North Florida
01.2004
Associate of Arts - undefined
Columbia College
01.1999
Skills
- Executive support
- Administrative support
- Office management
- Strong problem solver
- Meticulous attention to detail
- Customer Service-oriented
- Information confidentiality
- Schedule & calendar planning
- Interpersonal communication
Certification
- Registered Professional Nurse New York State License #630569
- Certified Emergency Medical Technician New York State #536960
- National Academy of Sports Medicine Certified Personal Trainer #1241402410
Timeline
EXECUTIVE ASSISTANT
174TH ATTACK WING, NEW YORK AIR NATIONAL GUARD
01.2014 - 01.2025
FIRST SERGEANT
174TH ATTACK WING, NEW YORK AIR NATIONAL GUARD
01.2012 - 01.2014
REGISTERED NURSE OPERATING ROOM
ST. JOSEPHS HOSPITAL HEALTH CENTER
01.2011 - 01.2013
EMERGENCY MANAGEMENT SUPERVISOR
UNITED STATES AIR FORCE
01.2010 - 01.2011
PHARMACEUTICAL SALES REPRESENTATIVE DIABETES CARE
ELI LILLY
01.2007 - 01.2011
Readiness Craftsman
174TH ATTACK WING, NEW YORK AIR NATIONAL GUARD
01.2005 - 01.2012
PHARMACEUTICAL SALES REPRESENTATIVE
SCIELE PHARMA SALES, INC.
01.2005 - 01.2007
Associate of Arts - Business Administration
Community College of the Air Force
Associate of Arts - Human Resource Management
Community College of the Air Force
Associate of Science - Emergency Management
Community College of the Air Force
Post-Baccalaureate RN to MS Certificate - undefined
Le Moyne College
Associate of Applied Science - Nursing
St. Josephs College of Nursing
Bachelor of Science - Health Sciences, Exercise Science
University of North Florida
Associate of Arts - undefined
Columbia College
Master of Healthcare Administration -
Utica University
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