Dependable and detail-oriented professional with a versatile background in cash operations, customer service, leadership, and asset security. Proven track record of managing daily operations, maintaining precise records, and upholding high procedural standards. Recognized for a strong work ethic, clear communication, and the ability to adapt quickly and perform accurately in fast-paced environments.
Work History
Armed and Unarmed Security Officer
6 Months
Solaren Risk Management | 03.2026 - Current
Armed/Unarmed Security Officer
6 Months
Trinity Excutive protection | 03.2026 - Current
Secured restricted zones, entry points, and high-density crowd gathering areas to maintain order, prevent safety breaches, and protect venue assets.
Provided dedicated physical security and close protection for executive leadership, administrative staff, and church officials during live services and high-capacity events.
Maintained advanced readiness in active shooter response protocols, tactical threat mitigation, and critical incident management to safeguard crowds and secure facility perimeter
Executed thorough physical searches, including detailed pat-downs and bag inspections, at high-volume bars, nightclubs, and major events to eliminate unauthorized weapons and contraband.
Executed thorough physical searches, including detailed pat-downs and bag inspections, at high-volume bars, nightclubs, and major events to eliminate unauthorized weapons and contraband.
Armed and Unarmed Security Officer
6 Months
Solaren Risk Management | 03.2026 - Current
Armed/Unarmed Security Officer
6 Months
Trinity Excutive protection | 03.2026 - Current
Secured restricted zones, entry points, and high-density crowd gathering areas to maintain order, prevent safety breaches, and protect venue assets.
Provided dedicated physical security and close protection for executive leadership, administrative staff, and church officials during live services and high-capacity events.
Maintained advanced readiness in active shooter response protocols, tactical threat mitigation, and critical incident management to safeguard crowds and secure facility perimeter
Executed thorough physical searches, including detailed pat-downs and bag inspections, at high-volume bars, nightclubs, and major events to eliminate unauthorized weapons and contraband.
Executed thorough physical searches, including detailed pat-downs and bag inspections, at high-volume bars, nightclubs, and major events to eliminate unauthorized weapons and contraband.
Unarmed Security Officer
8 Months
Allied Universal | 01.2026 - Current
Enforced site safety regulations, maintained precise daily activity logs, and reported security concerns to management in a timely manner.
Executed routine foot patrols across designated facility zones and secured loading dock areas to manage incoming and outgoing personnel and good
Monitored live CCTV feed networks and active conveyor belt operations to quickly identify security breaches, equipment hazards, and operational disruptions.
Conducted screening procedures and operated metal detection equipment to prevent unauthorized items from entering the facility and eliminate asset theft.
Unarmed Security Officer
8 Months
Allied Universal | 01.2026 - Current
Enforced site safety regulations, maintained precise daily activity logs, and reported security concerns to management in a timely manner.
Executed routine foot patrols across designated facility zones and secured loading dock areas to manage incoming and outgoing personnel and good
Monitored live CCTV feed networks and active conveyor belt operations to quickly identify security breaches, equipment hazards, and operational disruptions.
Conducted screening procedures and operated metal detection equipment to prevent unauthorized items from entering the facility and eliminate asset theft.
Avon Independent Sales Representative
6 Years 8 Months
Avon | 01.2020 - Current
Collected, counted, and verified upfront cash and check payments from customers, ensuring complete accuracy across all individual order totals.
Monitored incoming physical stock against customer invoices, accounting for all inventory, returns, and outstanding payment balances.
Recorded and tracked all financial transactions, customer invoices, and order payments using digital sales logs and physical ledger books.
Delivered exceptional customer support via phone, email, and chat channels, achieving high customer retention
Ensured high levels of customer satisfaction and loyalty by providing exceptional customer service
Increased company profitability by negotiating contracts and pricing agreements with clients
Identified new opportunities and trends by conducting market research, enabling targeted sales efforts
Increased brand awareness and lead generation by utilizing social media platforms to identify and engage with potential leads
Early Childhood Educator
6 Years 8 Months
Linda's Little Ones | 01.2020 - Current
Implemented age-appropriate curriculum and activities to promote cognitive, social, and physical development
Maintained a safe and clean environment by regularly sanitizing toys, equipment, and play areas, reducing illness incidents
Established positive relationships with parents through effective communication about their child's daily activities, progress, and any concerns
Managed behavior effectively using positive reinforcement techniques such as praise and rewards, improving classroom atmosphere
Demonstrated flexibility by adapting daily routines and schedules based on the changing needs of the children or unforeseen circumstances
Assisted in the preparation of classroom materials such as art supplies, educational toys/games, or learning aids, supporting lesson delivery
Cashier
1 Year 6 Months
Dollar General | 05.2025 - 11.2026
Processed thousands of dollars in daily cash, bill, and coin transactions using high-speed counting, sorting, and bill-verification techniques.
Inspected paper currency for anti-counterfeiting security features (watermarks, UV strips, bill pens) and enforced strict register loss-prevention rules.
Maintained accurate digital and physical register logs, recording every cash drop, payout, and float adjustment throughout each shift.
HVAC Helper
6 Years
Myers hvac | 01.2019 - 01.2025
Assisted technicians with installation and maintenance of HVAC systems and components.
Conducted routine inspections to ensure optimal performance of heating and cooling units.
Operated hand and power tools for equipment assembly and repair tasks.
Supported troubleshooting efforts by identifying issues in HVAC operations.
Supported company growth by maintaining a positive attitude, strong work ethic, and commitment to excellence in all tasks performed.
Assisted in the installation of new heating, ventilation, and air conditioning systems for enhanced energy savings.
Promoted a culture of safety by consistently following proper lockout/tagout procedures when working with electrical components of HVAC systems.
Maintained a safe working environment by adhering to safety protocols and wearing appropriate protective gear.
Minimized downtime with prompt responses to emergency repair calls, ensuring consistent climate control for clients'' facilities.
Manager
1 Year 2 Months
Cato's Fashion Store | 02.2023 - 04.2024
Maintained exact deposit logs, store ledger registers, and discrepancy reports, maintaining a record of zero-variance register audits.Handled bank change orders, allocated daily drawer balances across staff, and monitored point-of-sale transactions to ensure proper bill verification and loss prevention.
Led team to achieve sales targets through strategic merchandising and product placement.
Developed training programs to enhance staff performance and customer service skills.
Analyzed sales data to identify trends and adjust product offerings accordingly.
Managed and motivated employees to be productive and engaged in work.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Controlled costs to keep business operating within budget and increase profits.
Improved safety procedures to create safe working conditions for workers.
Delivery Driver
1 Year 1 Month
Jimmy John's Sandwiches | 01.2023 - 02.2024
Processed customer orders efficiently, ensuring accuracy and timely preparation
Communicated with customers to confirm orders and provide delivery updates, enhancing satisfaction
Delivered orders promptly and safely by driving to various locations, maintaining on-time delivery standards
Delivery Driver
5 Months
Jimmy John’s | 08.2021 - 01.2022
large-denomination paper currency using anti-counterfeiting verification tools and monitored cash registers to enforce loss-prevention rules.Managed, sorted, and counted high-volume cash and coin drawers, executing rapid change replenishment and mid-shift safe drops during peak hours.
Supervised team members, ensuring adherence to safety and operational standards.
Trained new employees on service protocols and customer interaction techniques.
Streamlined order processing procedures to enhance efficiency during peak hours.
Monitored inventory levels, coordinating restocking efforts to minimize shortages.
Conducted performance evaluations for team members, providing constructive feedback for improvement.
Resolved customer complaints promptly, ensuring satisfaction and repeat business.
Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Boosted overall sales with effective upselling techniques and exceptional product knowledge.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Shift Leader
1 Year
Taco Bell | 04.2020 - 04.2021
Executed end-of-day safe drops, drawer counts, and vault reconciliations, managing high-volume cash inflows with zero variance under tight time constraints
Prepared, verified, and sealed bank deposits, strictly adhering to dual-custody security procedures prior to armored truck transfers.
Conducted shift-change cash counts, audited registers, verified bill authenticity, and enforced strict loss-prevention protocols.
Completed cash and credit card transactions accurately using POS software.
Supervised daily operations, ensuring compliance with company policies and procedures.
Trained and mentored new team members to enhance service delivery and operational efficiency.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Boosted overall sales with effective upselling techniques and exceptional product knowledge.
Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
Coordinated with vendors to ensure timely delivery of products while maintaining strong professional relationships.
Coordinated with kitchen staff to ensure timely preparation of food, reducing customer wait times.
Engaged with customers on social media to promote offers and events, increasing online presence.
Improved customer satisfaction by promptly addressing their concerns and providing exceptional service.
Shift Leader
1 Year 1 Month
Bojangles' | 03.2018 - 04.2019
large-denomination paper currency using anti-counterfeiting verification tools and monitored cash registers to enforce loss-prevention rules.Managed, sorted, and counted high-volume cash and coin drawers, executing rapid change replenishment and mid-shift safe drops during peak hours.
Supervised team members, ensuring adherence to safety and operational standards.
Trained new employees on service protocols and customer interaction techniques.
Streamlined order processing procedures to enhance efficiency during peak hours.
Monitored inventory levels, coordinating restocking efforts to minimize shortages.
Conducted performance evaluations for team members, providing constructive feedback for improvement.
Resolved customer complaints promptly, ensuring satisfaction and repeat business.
Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Boosted overall sales with effective upselling techniques and exceptional product knowledge.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Cashier
1 Year
Marti and Liz | 01.2017 - 01.2018
Conducted product presentations to engage potential clients and increase i.
Managed customer inquiries effectively, ensuring timely resolution and high satisfaction levels.
Processed customer transactions accurately and efficiently to ensure a seamless checkout experience.
Maintained organized cash register and balanced cash drawer at the end of each shift.
Assisted customers with inquiries, providing prompt and friendly service to enhance satisfaction.
Monitored inventory levels and restocked merchandise as needed to maintain store presentation.
Developed strong relationships with regular customers, fostering loyalty and repeat business through excellent service.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
High school diploma
Wilson County Adult High School | Lebanon, TN | 09.2022
Skills
Analysis skills
Workplace ethics
Detail oriented focus
Precision execution
Thorough quality control
Keen observational skills
Strict rule compliance
Uncompromising integrity
Positive demeanor
Adaptive attitude
Metal detector passenger screening
Contract negotiation
First aid
In-person customer service
De-escalation techniques
Social media marketing
Writing skills
CPR
Heavy lifting
Conflict management
Emergency management
Equipment calibration
Word processing
Customer communication
Physical security incident response
Basic firearms training
Dispatching
Computer skills
Driving
Report preparation
Equipment maintenance
Report writing
Crime prevention
CCTV monitoring
Honest and dependable
Reliable and responsible
Customer service
Data entry
CPR certified
Cooperative attitude
Active listening
Frisking procedures
Firearms expertise
Teamwork and collaboration
Teamwork
Network monitoring software
Database query software
Personal Information
Driving License: Driver's License
Work Permit: Authorized to work in the US for any employer
Certification
Safe restraint, Active shooter, Firearms License, CPR Certification, First Aid Certification, Guard Card, Driver's License, Armed Security License