Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean and safe work areas with diligent attention to important details.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Medical Receptionist
First Choice Primary Care
06.2022 - Current
Coordinated patient scheduling, check-in, check-out and payments for billing.
Adhered to strict HIPAA guidelines to protect patient privacy.
Checked patient insurance, demographic, and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Managed multi-line phone system and pleasantly greeted patients.
Organized paperwork such as charts and reports for office and patient needs.
Used computer programs and registration systems to schedule patients for routine and complex procedures.
Transcribed phone messages and relayed to appropriate personnel.
Conducted patient intake interviews, recording and documenting relevant information.
Performed various administrative tasks by filing, copying and faxing documents.
Certified Nursing Assistant
OakView Manor
02.2019 - 07.2021
Took vital signs including, pulse, and blood pressure
Monitored patients' conditions and reported problems to nursing staff
Transferred patients between beds, wheelchairs, and other locations
Maintained safety standards with proper handling and disposal of biomedical waste
Supported registered nursing staff by following care plans
Offered support, companionship, and stimulation through conversation and recreation
Prevented bedsores, consistently turning patients every two hours
Resolved patient issues by quickly responding to calls and emergency issues
Helped patients move safely with skilled mobility support
Kept rooms clean and ready to meet individual needs.
Education
High School Diploma -
Sebring High School
Sebring, FL
05.2016
Skills
Relationship building
Patient care
Symptom documentation
Insurance Verification
HIPAA Compliance
Paperwork Coordination
Mail Management
Schedule Coordination
Medical Terminology
Medical Charting
Appointment Setting
Front Desk Operations
EMR / EHR
Patient Relations
Certification
CNA - Certified Nurse Assistant
Timeline
Front Desk Medical Receptionist
First Choice Primary Care
06.2022 - Current
Certified Nursing Assistant
OakView Manor
02.2019 - 07.2021
High School Diploma -
Sebring High School
Similar Profiles
Charles FryeCharles Frye
Training and Development Manager at First Choice Primary CareTraining and Development Manager at First Choice Primary Care