KIMBERLY Patrick
Agar,SD
Summary
Dependable professional bringing many years of experience in settings delivering exceptional administrative and operational support. Knowledgeable about program operations, procedures, and regulatory requirements. Coordinate smooth daily actions to optimize program activities.
Overview
12
12
years of professional experience
Work History
Program Assistant I
State of South Dakota
Pierre, South Dakota
09.2025 - Current
- Managed program calendars, meetings, and correspondence for state agency staff to ensure effective communication and scheduling.
- Coordinated special events, including conferences, workshops, and training sessions, enhancing program engagement for participants.
- Oversaw administrative tasks, ensuring accuracy and timely completion of paperwork to support program operations.
- Assisted supervisors with special projects and workflow improvements.
- Drafted reports, memos, and public records for departmental review.
- Kept program files, forms, and documentation organized in state office systems.
Retirement Planner
South Dakota Retirement System
Pierre, SD
12.2023 - Current
- Provided members of SDRS with retirement guidance through phone, in-person, virtual, and out-of-town consults.
- Updated and modified member retirement records monthly to maintain accuracy and compliance.
- Collaborated with departments to verify accuracy of member files in File Director, enhancing data integrity.
- Resolved cross-departmental errors within SDRS, improving overall operational efficiency.
ADMINISTRATOR
Energy Erectors Inc.
Pierre, SD
10.2018 - 12.2023
- Oversaw administrative duties within Central Division, ensuring efficient operations.
- Prepare documents and reports for payroll, absence requests, accounts payable, accounts receivable, and multiple vendors.
- Maintain the smooth flow and safety of the Central Division Office.
- Coordinate equipment rental needs, mobilization, and travel arrangements for the Division’s multiple project needs and personnel.
- Work thoroughly with Accounting and Division Managers to ensure time-sensitive issues are resolved in a professional manner.
- Work with all field and administrative employees to ensure proper documentation is present for VISA and fuel (WEX) card reconciliation.
- Prepared monthly reports for Central Division Regional Manager, facilitating informed decision-making.
- Coordinated with HR and Central Division Regional Manager to deliver comprehensive training and orientation for new employees.
- Prepare documentation for future project bids.
Administrative Assistant II
Basin Electric Power Cooperative
Bismarck, ND
01.2017 - 09.2018
- Prepare and oversee operational reports, coordinate domestic and international travel arrangements for a division of 110 employees
- Facilitated the smooth flow of internal and external sensitive documents in a timely manner
- Coordinated Annual Meeting, United Way campaign, Brave the Shave event preparations, registration, catering, and planning for TSM, ensuring seamless execution of events
- Managed inventory activities, including material monitoring, requisition development, and restock analysis
- Maintained strict compliance with all local, state and federal laws, in addition to establishing organizational standards for the division
- Developed quarterly metrics for various groups and created newsletters to effectively communicate division information
- Supported resolution of understaffing issues and disputes, managed employee terminations and discipline, and facilitated communication of division information to Union and Non-Union employees
Service Dispatcher
Basin Electric Power Cooperative
Bismarck, ND
07.2014 - 01.2017
- Scheduled and dispatched workers, work crews, equipment, or service vehicles according to customer requests, specifications, or needs, using radios and telephones
- Monitored personnel, equipment locations, and utilization for coordinating services and schedules
- Facilitated communication with 73 cooperatives and BEPC crews to ensure operational efficiency. with 73 cooperatives and BEPC’s crews and employees
- Assisted with incident command communications and crews during storms and forced outages
- Managed calls from angry and upset customers over billing and service issues
- Trained new dispatchers on dispatch radios, equipment, customer service standards, and billing records to ensure effective onboarding.
Education
Associate of Arts - Business Administration
Bismarck State College
Bismarck, ND12-2016
Skills
- Event coordination
- Travel logistics management
- Calendar management
- Records management
- Document management systems
- Word
- Excel
- PowerPoint
- Outlook
- Teams
- SharePoint
- Microsoft Projects
- OneNote
- Graphic design tools
- Digital content creation
- Excel
Timeline
Program Assistant I
State of South Dakota
09.2025 - Current
Retirement Planner
South Dakota Retirement System
12.2023 - Current
ADMINISTRATOR
Energy Erectors Inc.
10.2018 - 12.2023
Administrative Assistant II
Basin Electric Power Cooperative
01.2017 - 09.2018
Service Dispatcher
Basin Electric Power Cooperative
07.2014 - 01.2017
Associate of Arts - Business Administration
Bismarck State College