Kimberly Pearce
Vermilion,OH
Summary
Accomplished Medical Records and Health Information Technician with a proven track record at Bon Secours Mercy Health, enhancing patient care through meticulous management of medical records and safeguarding patient confidentiality. Demonstrates exceptional organizational skills and HIPAA compliance knowledge, ensuring efficient interdepartmental communication and quality assurance.
Overview
20
20
years of professional experience
Work History
Medical Records and Health Information Technician
Bon Secours Mercy Health
Lorain, OH
06.2012 - Current
- Managed the release of information process, safeguarding sensitive patient data while adhering to legal requirements.
- Acted as a liaison between departments, coordinating efforts to achieve efficient interdepartmental communication concerning health information management.
- Enhanced patient care by accurately organizing and maintaining medical records and health information.
Unit Secretary
Mercy Allen Hospital
Oberlin, OH
05.2008 - 06.2012
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
Admitting/Switchboard Operator
Mercy Allen Hospital
Oberlin, OH
10.2004 - 05.2008
- Connected callers with appropriate professional, department, or business.
- Managed high volume of calls during peak hours, maintaining composure under pressure while efficiently handling each caller's needs.
- Delivered excellent customer service through active listening skills and empathetic problem-solving approaches with callers'' concerns or complaints.
Education
High School Diploma -
Vermilion High School
Vermilion, OH06.1991
Skills
- HIPAA Compliance Knowledge
- Quality assurance checks
- Patient confidentiality
- Clinical Documentation
Timeline
Medical Records and Health Information Technician
Bon Secours Mercy Health
06.2012 - Current
Unit Secretary
Mercy Allen Hospital
05.2008 - 06.2012
Admitting/Switchboard Operator
Mercy Allen Hospital
10.2004 - 05.2008
High School Diploma -
Vermilion High School