Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Pegues

Olive Branch,MS

Summary

Self-directed Manager with adaptability to meet changing operational needs. Energetic and resourceful professional proficient in program management and team leadership. Limited sales abilities and customer service skills. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of tasks and what is expected of me. Motivated to learn, grow and excel in all that I do.

Overview

13
13
years of professional experience
2
2
years of post-secondary education

Work History

Operations Branch Manager

Swipejobs Premier
Memphis , TN
04.2021 - Current
  • Increased client and supplier satisfaction by solving complex issues with efficient resolutions.
  • Maintained branch files for major accounts, investments and employees.
  • Performed monthly safety compliance checks at client locations.
  • Maintained friendly and professional customer interactions.
  • Gathered and reviewed customer feedback to improve operations.
  • Reviewed resumes and employment applications and interviewed applicants to evaluate work history and other qualifications.
  • Established and maintained contacts with schools, employment agencies and other public organizations to find and attract applicants.
  • Adhered to corporate branding requirements when filling positions.

Ops Branch Manager

Paramount Staffing/TalentForce
Memphis, TN
10.2015 - 04.2021
  • Maintain office operations and procedures, payroll, controlling correspondence reviewing and approving supply requisitions
  • Ensures recruiting process is aligned with active and potential workforce needs
  • Build business rapport with clients while managing a dedicated team of recruiters
  • Manage and maintain recruitment process and employment programs
  • Maintained friendly and professional customer interactions.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
  • Identified and capitalized on community business opportunities with effective networking.

Sales Support Lead

Great American Homestore
Southaven, MS
01.2014 - 12.2016
  • Provide sales support, high degree of customer engagement, maximizes sales while effectively assisting customers and finalizing the sale
  • Guide and train new associates on company initiatives, sales programs and product knowledge
  • Process and submit financial paperwork

Staffing Supervisor

Prologistix
Olive Branch, MS
05.2010 - 12.2013
  • New hire orientation: drug screens, E-Verify, background and verify references
  • Oversee other recruiters and train new in house staff
  • Place help wanted ads, attend/host job fairs, review applications, interview potential employees
  • Process weekly payroll for 100+ employees

Education

Master's of Business -

MBA - Business Administration And Management

Strayer University
Memphis, TN
04.2022 - Current

BBA - Business Administrationn

Strayer University
Memphis, TN
04.2020 - 03.2022

Skills

  • Typing and 10 key Entry 55 WPM/12000 ksph
  • All Microsoft Window Applications
  • TempWorks, Novatime, Kronos, Peoplenet, Fieldglass, Intuit Quickbooks software
  • Recruiting
  • Office Management
  • Employee Orientation
  • Strategic Planning
  • Team Management
  • Human Resources
  • Event Planning
  • Administrative Experience
  • Interviewing
  • Business Development
  • Payroll
  • Employee relations
  • Staff Recruitment and Hiring
  • Prioritizing and Planning
  • Branch Operations Management
  • Regulatory Compliance
  • Work Prioritization
  • Attention to Detail
  • Operational Reporting
  • Operational Efficiency
  • Job Assignments
  • Team Supervision
  • Conflict Resolution
  • Typing and 10-Key Entry
  • HRIS, SHRM and HRMS

Timeline

MBA - Business Administration And Management

Strayer University
04.2022 - Current

Operations Branch Manager

Swipejobs Premier
04.2021 - Current

BBA - Business Administrationn

Strayer University
04.2020 - 03.2022

Ops Branch Manager

Paramount Staffing/TalentForce
10.2015 - 04.2021

Sales Support Lead

Great American Homestore
01.2014 - 12.2016

Staffing Supervisor

Prologistix
05.2010 - 12.2013

Master's of Business -

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Kimberly Pegues