Kimberly Petalas
Gilford
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
10
10
years of professional experience
Work History
Office Manager
WISE Coatings of New Hampshire
Meredith, NH
12.2025 - Current
- Streamlined office operations, enhancing workflow efficiency across departments.
- Coordinated scheduling and logistics for meetings for both customers and our staff
- Implemented electronic filing system
- Managed vendor relationships
- Customer service via phone, email, etc.
Social Sales-Wedding and Events Coordinator; Front Desk Reservationist
The Margate Resort
Laconia, NH
06.2022 - 04.2025
- Greet and check in/out all hotel guests
- Customer service, money handling, event creation and execution
- Maintain company's social media platforms
- Coordinate weddings and events for the venue, including any catering and tent rental needs
- Answer all phone calls from hotel's main switchboard
Barista
Starbucks Coffee Company
Acton, MA/Tilton
11.2019 - 07.2021
- Daily food and beverage preparation
- Money handling and POS responsibility
- Customer service, answering phone calls, daily cleaning
Digital Content Manager
The Mill Works
Westford, MA
02.2020 - 09.2020
- Maintain all social media channels and continuous updating of the company's website (wordpress)
- Create a social media marketing campaign to get more people in the door
- Create and send monthly newsletters to all customers
- Birthday party manager on weekends: 2019-2020
After School and Summer Camp Director
Westford Parks and Recreation
Westford, MA
08.2016 - 08.2019
- Create a safe and fun environment for students in grades K-8 after school
- Manage a staff of 5 and create weekly schedules for staff and student participants
- In summer, direct and create a summer camp program for kids from ages 4-13
- Manage and schedule a staff of approximately 20 employees
- Oversee camp snack shack, handle money and bulk orders
Education
B.A. - Communications: Broadcast and Print Journalism
Hofstra University
Skills
- Customer service
- Office management
- Organizational skills
- Scheduling and calendar management
- Administrative support
- Event coordination
- Resourceful multitasking
- Day-of coordination
- Detail-oriented
- Vendor coordination
Additional Experience
- Legislative Aid, Massachusetts State House, 1 year
- Assistant Editor, The Landmark Newspaper, 2 years
- Reporter, The Gardner News, 2 years
- Sales Associate, Marshall's, 1 year
- Sales Associate, David's Bridal, 2 years
- Front Desk, Office of Event Management at Hofstra, 1 year
- Child Care Worker, Child Care Institute at Hofstra, 2 years
- Sandwich Artist, Subway, 5 years
- Receptionist, Hiltec Corporation, 3 months (seasonal position)
Timeline
Office Manager
WISE Coatings of New Hampshire
12.2025 - Current
Social Sales-Wedding and Events Coordinator; Front Desk Reservationist
The Margate Resort
06.2022 - 04.2025
Digital Content Manager
The Mill Works
02.2020 - 09.2020
Barista
Starbucks Coffee Company
11.2019 - 07.2021
After School and Summer Camp Director
Westford Parks and Recreation
08.2016 - 08.2019
B.A. - Communications: Broadcast and Print Journalism
Hofstra University