Kimberly Reed

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Rotated stock and restocked shelves to maintain product availability and store appearance.

• Provided exceptional customer service through active listening, understanding individual needs, and offering appropriate solutions or recommendations in line with company policies.
• Assisted with inventory management, maintaining accurate records and ensuring timely replenishment of stock levels.
• Ensured compliance with company policies and regulations at all times while adhering to local, state, and federal guidelines.

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• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Assisted customers with returns, refunds and resolving transaction issues.
• Stocked, tagged and displayed merchandise as required.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Restocked and organized merchandise in front lanes.

• Served as liaison between the department and other internal teams, fostering strong working relationships throughout the organization.
• Efficiently managed incoming calls, prioritizing critical issues while maintaining excellent customer service standards for all inquiries.
• Gathered data from various sources for reports used in informed decision-making within the department by leadership.
• Maintained a well-organized work environment, promoting efficiency and increased focus on tasks at hand.
• Handled confidential information with discretion, maintaining trust within the department and across the organization.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

• Followed detailed instructions to operate machines with accuracy and produce quality products.
• Complied with company and OSHA safety rules and regulations.
• Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
• Operated various types of machinery, contributing to the successful completion of diverse projects.
• Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
• Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.