Kimberly Renner
Casper,WY
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Account Manager
Jason Paris State Farm Agency, Inc.
07.2006 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Trained new employees on customer service, money handling and organizing strategies.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Calculated premiums and established payment methods for sales.
Education
High School Diploma -
Rock Springs High School
Rock Springs, WY05.1988
Skills
- Customer Service
- Client Relations
- Account oversight
- Schedule Management
Certification
- Accident & Health or Sickness, Casualty, Life & Property License - State of Wyoming
Timeline
Account Manager
Jason Paris State Farm Agency, Inc.
07.2006 - Current
High School Diploma -
Rock Springs High School
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