KIMBERLY REYES
Dallas,TX
Summary
I have 9 years of customer service experience, demonstrating a strong commitment to providing excellent service and resolving customer issues efficiently. My background includes working in diverse environments where I have developed exceptional communication and problem-solving skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Server
CC Young Nursing Home
Dallas
07.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Patient Care Technician
UT Southwestern Medical Center
Dallas
01.2024 - 07.2024
- Enhanced patient satisfaction by providing compassionate and attentive care
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting
- Answered patient assistance calls, assessed needs, and offered qualified support
- Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements
- Organized and replenished unit supplies to maintain team readiness for expected demands.
Server
Ventana Senior Apartments
Dallas
04.2022 - 09.2023
Server
Edgemere Senior Living
Dallas
10.2022 - 04.2023
Server
Premier Staffing Agency
Dallas
07.2016 - 07.2018
Server
Burger House
Addison
05.2014 - 03.2018
Education
Bachelor Of Applied Science - Biology
Texas Woman's University
Denton, TXSkills
- First Aid/CPR
- Problem resolution
- Team management
- Spanish Interpreting
- Customer Service and Assistance
- Emergency Response
- Patient Services
- Vital signs
- Electronic Charting
Certification
BLS
Timeline
Server
CC Young Nursing Home
07.2025 - Current
Patient Care Technician
UT Southwestern Medical Center
01.2024 - 07.2024
Server
Edgemere Senior Living
10.2022 - 04.2023
Server
Ventana Senior Apartments
04.2022 - 09.2023
Server
Premier Staffing Agency
07.2016 - 07.2018
Server
Burger House
05.2014 - 03.2018
Bachelor Of Applied Science - Biology
Texas Woman's University