Katherine Felsburg
Westland,MI
Summary
I am looking for an internship within the criminal justice, legal, or social work fields. I plan to attend law school in Fall 2027. I am a passionate and hard worker that is ready to gain experience within these fields.
Overview
6
6
years of professional experience
Work History
Server
IHOP
Livonia, Michigan
09.2023 - Current
- Provided excellent customer service to enhance dining experience.
- Took and processed orders accurately using point-of-sale system.
- Maintained cleanliness and organization of dining area and kitchen.
- Assisted in training new servers on menu items and service standards.
- Handled cash and credit transactions efficiently at the register.
- Responded promptly to customer inquiries and resolved issues effectively.
Server and Hostess
IHOP
Canton, Michigan
07.2020 - 11.2023
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Hostess
Chilis's Bar and Grill
Canton, Michigan
09.2021 - 01.2022
- Greeted guests and managed waitlists efficiently during peak hours.
Cashier
Plymouth Apple Orchards
Plymouth, Michigan
09.2019 - 11.2019
- Handled cash, credit, and debit payments while ensuring secure transactions.
- Stripped, sealed and polished floors.
Education
Bachelor of Arts - CRJ Major, Law Major, Social Work Minor
Wayne State University
Detroit, MI06-2026
Skills
- Customer service
- Conflict resolution
- Team collaboration
- Effective communication
- Time management
- Report writing
- Effective writing techniques
- Legal research, including practice drafting contracts and writing legal briefs
- Friendly, positive attitude
- Attention to detail
- First Aid/CPR
- Calm under pressure
References
References available upon request.
Timeline
Server
IHOP
09.2023 - Current
Hostess
Chilis's Bar and Grill
09.2021 - 01.2022
Server and Hostess
IHOP
07.2020 - 11.2023
Cashier
Plymouth Apple Orchards
09.2019 - 11.2019
Bachelor of Arts - CRJ Major, Law Major, Social Work Minor
Wayne State University