Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Kimberly Rhodes

Toledo,OH

Summary

Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

21
21
years of professional experience

Work History

Registered Medical Assistant

Toledo Clinic sleep study
Toledo, OH
08.2020 - 09.2020
  • Performed patient assessments, including vital signs and medical history documentation.
  • Answered incoming calls, responded to inquiries, and scheduled follow-up visits as needed.
  • Assisted with administrative duties such as filing paperwork and preparing documents for review by physicians or other healthcare providers.
  • Conducted physical examinations of patients utilizing standard diagnostic instruments.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Recorded vital signs and medical history for [Number] patients each shift.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Documented notes during patient visits.

Sales Associate

Bath & Body Works
Toledo, OH
10.2021 - 04.2023
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.

Registered Medical Assistant

Promedica Toledo Hospital
Toledo, OH
08.2002 - 04.2004
  • Performed patient assessments, including vital signs and medical history documentation.
  • Assisted physicians in exams, treatments, and procedures.
  • Prepared laboratory specimens for analysis and organized lab results.
  • Provided instruction to patients on medication usage and treatment plans.
  • Maintained clinical records according to HIPAA regulations.
  • Ordered supplies, maintained inventory levels, and stocked exam rooms with necessary equipment.
  • Answered incoming calls, responded to inquiries, and scheduled follow-up visits as needed.
  • Administered injections under direct supervision of a physician or nurse practitioner.
  • Assisted with administrative duties such as filing paperwork and preparing documents for review by physicians or other healthcare providers.
  • Processed prescription refills in accordance with established protocols.
  • Collected specimens for laboratory testing according to accepted standards.
  • Ensured all medical equipment was functioning properly prior to use.
  • Performed quality control measures for accuracy of test results.
  • Coordinated with pharmacists to ensure timely delivery of medications.
  • Provided assistance in emergency situations as needed.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Educated patients about medications, procedures and physician's instructions.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Recorded vital signs and medical history for [Number] patients each shift.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Documented notes during patient visits.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Incorporated outside records into charts and EHR.
  • Organized charts, documents and supplies to maintain team productivity.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Prepared treatment rooms for patient examinations.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Explained treatment procedures and physicians' instructions.
  • Handled general office duties to support administrative staff during peak hours.
  • Cleaned and sterilized instruments and disposed of contaminated supplies.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Assisted back office patient processes to reduce office wait times.
  • Administered medications under physician's supervision.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.
  • Conducted routine laboratory tests and sample analyses to monitor diseases.
  • Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.

Education

Registered Medical Assistant, Certified Phlebotomist Technician, EKG Technician - Medical Assisting

Professional Skills Institute
Maumee, OH
04-2001

GED -

Adult Learning Center, Toledo Ohio
Toledo, OH
06-1995

Skills

  • Medical Records Management
  • Privacy and confidentiality
  • Medical Equipment Operation
  • Clinical Documentation
  • Medical terminology proficiency
  • Regulatory Compliance
  • Inventory Management
  • Immunization Administration
  • Medication Administration
  • Clinical applications

Timeline

Sales Associate

Bath & Body Works
10.2021 - 04.2023

Registered Medical Assistant

Toledo Clinic sleep study
08.2020 - 09.2020

Registered Medical Assistant

Promedica Toledo Hospital
08.2002 - 04.2004

Registered Medical Assistant, Certified Phlebotomist Technician, EKG Technician - Medical Assisting

Professional Skills Institute

GED -

Adult Learning Center, Toledo Ohio

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Kimberly Rhodes