Kimberly Righetti
Sumner,WA
Summary
Driven and adaptable. Exceptional customer service skills. Demonstrated reliability and empathy, while working in a very fast paced environment.
Overview
7
7
years of professional experience
Work History
Ramp Service Agent
Horizon Air
Seattle, WA
01.2023 - 05.2023
- Cleaned airplanes between flights, sanitized lavatories, and seat trays as per company specifications.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 10 daily flights.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Participated in ongoing training programs to stay current on industry regulations and best practices.
Ramp Agent
McGee Air Services
Seattle, WA
03.2019 - 05.2021
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 10 daily flights.
Lead Apperance Care/Server Assistant
Delta Sky Club (Sodexo)
Seattle, WA
10.2016 - 11.2018
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Education
High School Diploma -
Kent-Meridian High School
Kent, WA06.1989
Skills
- Flexibility -Reliability
-Puntuality - Empathy
- Customer Service
Timeline
Ramp Service Agent
Horizon Air
01.2023 - 05.2023
Ramp Agent
McGee Air Services
03.2019 - 05.2021
Lead Apperance Care/Server Assistant
Delta Sky Club (Sodexo)
10.2016 - 11.2018
High School Diploma -
Kent-Meridian High School