Kimberly Robinson
Health Care, Customer Service
Tampa,FL
Summary
Skilled Patient Care Technician offering demonstrated expertise in patient support developed over 20 years of healthcare experience in hospital settings. Flexible team player with positive and upbeat nature. Efficient and reliable with technical nursing treatments, supporting diagnostic procedures and accurately charting patient records. Experience coordinating medical records, and answering multi-line phone systems for fast-paced medical units. Computer literate and well-organized with strengths in data entry and file management.
Overview
20
20
years of professional experience
Work History
Patient Care Technician
Baycare Health Systems, St. Joseph Hospital
Tampa, FL
07.2005 - Current
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Answered multi-line telephone system, provided information, and directed calls.
- Responded to and resolved diverse patient issues with speedy and knowledgeable assistance.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting the confidentiality of records.
- Helped patients complete activities of daily living.
Patient Care Technician
Tampa General Hospital
Tampa, FL
06.2002 - 07.2005
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Collected and transported specimens to prepare for lab testing.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Education
Medical Assisting
Concorde Career Institute
Tampa, FL06.2002
Skills
- Electronic Recordkeeping
- Vital Signs Collection
- Activities of Daily Living ADL Support
- Verbal and Written Communication
- Empathy and Compassionate Care
- Willingness to Learn
- Multitasking and Prioritization
- Basic Life Support
- Output Monitoring and Reporting
- Medical Terminology
- Data Entry and Maintenance
- Computer Proficiency
Timeline
Patient Care Technician
Baycare Health Systems, St. Joseph Hospital
07.2005 - Current
Patient Care Technician
Tampa General Hospital
06.2002 - 07.2005
Medical Assisting
Concorde Career Institute