Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Kimberly Rocha

Santa Ana,CA

Summary

Adaptable sales associate with a solid background in customer service and administrative support. Recognized for exceptional problem-solving skills and meticulous attention to detail, ready to enhance customer satisfaction and drive operational success.

Overview

9
9
years of professional experience

Work History

Sales Associate

Dispensary
Los Angeles, CA
04.2022 - 05.2026
  • Processed transactions efficiently using point-of-sale systems to enhance customer experience.
  • Assisted customers in selecting products based on needs and preferences.
  • Educated clientele on product benefits, usage, and compliance regulations.
  • Maintained accurate inventory records, ensuring timely restocking of popular items.

Receptionist

Chiropractic Office
Irvine, CA
05.2017 - 11.2023
  • Provided exceptional customer service, addressing patient inquiries and concerns promptly.
  • Managed patient scheduling and appointment confirmations to optimize office efficiency.
  • Maintained accurate patient records using electronic health record (EHR) systems.
  • Coordinated insurance verification processes to streamline billing procedures.

Education

Certificated Massage Therapist - Massage Therapy

Everst
Santa Ana, CA
06-2015

Skills

  • Customer service
  • Problem-solving skills
  • Listening skills
  • Multi-tasking
  • Excellent people skills
  • Sales techniques
  • Time management
  • Teamwork and collaboration

Timeline

Sales Associate

Dispensary
04.2022 - 05.2026

Receptionist

Chiropractic Office
05.2017 - 11.2023

Certificated Massage Therapist - Massage Therapy

Everst
Kimberly Rocha