Kimberly Rodriguez
Houston,TX
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
10
10
years of professional experience
Work History
Dispatcher
NWVT Transportation
Houston, US
06.2017 - Current
- Ensured efficient coordination of driver schedules
- Provided outstanding customer service by promptly addressing client inquiries
- Ensured continuous compliance with government regulations for internal and external operations
- Updated records of driver locations, delays, and cancellations.
- Resolved customer complaints related to service issues or delays.
PCT (Patient Care Technician)
MD Anderson Cancer Center
Houston, US
09.2015 - 06.2017
- Provide direct patient care as delegated by the RN and Medical Staff
- Monitor and record vital signs, observe patients' physical, mental, and emotional condition and reports any changes to the nursing or medical staff
- Provides indirect patient care
- Escorting patients to the exam room
- Performs and documents general therapeutic/diagnostic measures
- Assists with updating the Emergency Department Tracking
Medical Receptionist
Mans Center
Houston, US
03.2015 - 09.2015
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Verified insurance coverage for appointments and collected co-payments as required.
- Greeted and checked in patients, updating patient information in computer system.
- Called patients to confirm scheduled appointments and obtain additional details.
Education
Certificate in Medical Assistant -
Texas School of Business-North Campus
Houston, TX09.2008
High school or equivalent - High school Diploma
Nimitz High School
Houston, TX06.2006
Skills
- Customer Service
- Schedule Coordination
- Organizational Skills
- Data Entry
- Schedule Management
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Dispatcher
NWVT Transportation
06.2017 - Current
PCT (Patient Care Technician)
MD Anderson Cancer Center
09.2015 - 06.2017
Medical Receptionist
Mans Center
03.2015 - 09.2015
Certificate in Medical Assistant -
Texas School of Business-North Campus
High school or equivalent - High school Diploma
Nimitz High School
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