KIMBERLY RODRIGUEZ
Los Angeles,CA
Summary
Senior administrative professional with proven track record in optimizing office functions and supporting executive teams. Known for efficient handling of schedules, correspondence, and meeting logistics to drive organizational success. Highly collaborative, adaptable to changing needs, and committed to delivering exceptional administrative support.
Overview
8
8
years of professional experience
Work History
Sr Administrative Assistant
Children’s Hospital Los Angeles
Los Angeles, CA
09.2024 - Current
- Develop and maintain filing systems for confidential medical records.
- Implemented new office procedures, reducing administrative errors and increasing operational productivity.
- Inventory management of office supplies, ensuring timely replenishment and cost control measures were met.
- Keep files and records in content management systems such as MS SharePoint, EXCEL and others.
- Serve as a reliable point of contact for both internal and external stakeholders, demonstrating strong problem-solving skills to address any issues that arose.
- Maintain personal schedule, professional calendar, and individual appointments for senior staff members.
- Act as backup for other employees by providing support and adapting to requirements of department.
- Contribute to a positive work environment by fostering strong working relationships with colleagues across departments.
- Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Manage phone and email correspondence and handle incoming and outgoing mail and faxes.
Secretary
Gateways Hospital And Mental Health Center
Los Angeles, CA
03.2024 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Maintained and updated patient appointment schedules with changes and cancellations as needed.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided record retrieval assistance to various medical departments.
- Ensured completeness and accuracy of all patient records and related documentation.
- Performed regular monitoring of charges and payments and update computer records accordingly.
- Maintained electronic filing systems and categorized documents.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
Receptionist
Spanish Broadcasting System
09.2017 - 12.2023
- Answered and directed incoming calls using multi-line telephone system.
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
- Process time sheets, time off request, New Hire packets.
- Help current employees with general questions.
- Creating invoices to input with deposits from sales associates.
- Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
- Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Some College (No Degree) - Biology
California State University Northridge
Los Angeles, CASkills
- Multi-line telephone skills
- Meticulous and organized
- Business operations understanding
- Data entry
- Recordkeeping and bookkeeping
- Multitasking and prioritization
- Administrative Support
- Office procedures
- Communication skills
- Calendar management
- Time management
Languages
Spanish
Native or Bilingual
Timeline
Sr Administrative Assistant
Children’s Hospital Los Angeles
09.2024 - Current
Secretary
Gateways Hospital And Mental Health Center
03.2024 - Current
Receptionist
Spanish Broadcasting System
09.2017 - 12.2023
Some College (No Degree) - Biology
California State University Northridge