Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
KIMBERLY RODRIGUEZ

KIMBERLY RODRIGUEZ

Kissimmee,FL

Summary

Collaborative administrative manager with a focus on operational efficiency and team dynamics. Demonstrated success in training staff and enhancing patient care delivery. Analytical problem-solver and persuasive communicator skilled at fostering a positive work environment.

Overview

11
11
years of professional experience

Work History

Supervisor /Chiropractic Assistant

COR MEDICAL CENTERS
Kissimmee, Florida
02.2025 - Current
  • Supervised daily operations to ensure efficient patient care delivery.
  • Coordinated staff schedules to ensure adequate clinical coverage and enhance patient care.
  • Trained new team members on protocols and best practices for patient interactions.
  • Monitored compliance with health regulations and organizational policies to uphold patient safety standards.
  • Assisted chiropractors with patient examinations and treatment plans.
  • Managed patient scheduling and appointment reminders efficiently.
  • Supported chiropractors and office managers by managing administrative tasks to streamline office operations.

Administrative Manager

Pinecrest Physical Therapy South
Miami, FL
12.2022 - 08.2024
  • Developed and maintained organized filing systems for employee records and financial reports to enhance document retrieval and compliance.
  • Compiled and analyzed progress reports to monitor budget expenditures and workflow efficiency.
  • Collaborated with executive staff to ensure timely completion of projects and adherence to deadlines.
  • Oversaw the maintenance of office equipment, supplies, and facilities.
  • Assisted in developing individualized treatment plans for each patient based on their needs.
  • Performed administrative tasks such as scheduling appointments and updating medical records.
  • Maintained accurate documentation of patient progress including notes from sessions and outcomes achieved during treatment.
  • Greeted guests upon arrival and checked them into their rooms.
  • Provided excellent customer service by addressing guest inquiries promptly and professionally.
  • Assisted with training new staff members on front desk procedures and policies.

ER Registrar

Palmetto General Hospital
Hialeah, FL
12.2020 - 05.2022
  • Answered patient questions regarding registration and insurance processes.
  • Assisted patients in completing necessary forms for admission.
  • Processed payments, and collected co-payments and deposits from patients.
  • Verified patient insurance coverage before their visit.
  • Entered data into the electronic health record system accurately.
  • Responded promptly to telephone inquiries from patients, families, and staff.

Compliance Specialist

KIKO LOGISTICS CORP
Doral, FL
02.2016 - 11.2020
  • Reviewed and updated existing compliance policies and procedures.
  • Provided guidance to staff on regulatory requirements, policies, and procedures.
  • Performed risk assessments to identify areas of non-compliance and potential risks.
  • Drafted reports outlining findings from compliance audits and investigations.
  • Monitored and evaluated driver performance daily.
  • Scheduled maintenance for fleet vehicles to ensure compliance with DOT regulations.
  • Ensured that all necessary paperwork was completed accurately and submitted on time.

Education

Associate of Science - Occupational Therapy Assistance

Miami Dade College
Miami, FL
07-2024

Skills

  • Administrative Support
  • Staff Management
  • Office Administration
  • Scheduling
  • Bookkeeping
  • Scheduling and calendar management
  • Customer Service Management
  • Multi-Line Phone Systems
  • Organization and Multitasking
  • Staff training
  • Team leadership
  • Customer service

Languages

English: Professional, Spanish: Professional

Timeline

Supervisor /Chiropractic Assistant

COR MEDICAL CENTERS
02.2025 - Current

Administrative Manager

Pinecrest Physical Therapy South
12.2022 - 08.2024

ER Registrar

Palmetto General Hospital
12.2020 - 05.2022

Compliance Specialist

KIKO LOGISTICS CORP
02.2016 - 11.2020

Associate of Science - Occupational Therapy Assistance

Miami Dade College
KIMBERLY RODRIGUEZ