Kimberly Rogers

Work History

Front Office Receptionist

Affordable Dentures & Implants

Checotah, OK

02.2022 - 02.2025

Produced and distributed clear and error-free business correspondence, file documentation and internal team memoranda.
Sorted invoices for accounting department by date stamping and filing by vendor code.
Managed company calendar and scheduled events.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Contributed to team effort by accomplishing related tasks as needed.
Entered new client data into database systems accurately.
Supplied callers with office address and directions, employee email addresses and phone extensions.
Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
Communicated with outside offices to obtain records and transfer files for needs.
Compiled and prepared reports and documents as requested.
Answered phone calls, transferred calls, took messages, and provided information to callers.
Preserved office security by following safety procedures and controlling access via reception desk.
Answered office phone and emails to schedule appointments, answer questions and document information.
Provided administrative support including photocopying, faxing, and filing.
Scheduled appointments for clients and recorded all client data into the system.
Conducted transactions, confirming patient information, and processing according to standard protocol.
Maintained client accounts by obtaining, recording and updating personal and financial information.
Greeted incoming patients and verified paperwork to manage smooth intake processes.
Handled confidential information with discretion and sensitivity.
Handled incoming and outgoing mail and packages.
Maintained up-to-date knowledge of company policies and procedures.
Maintained a clean and organized reception area to uphold company image.
Managed multi-line telephone system, directing calls to appropriate departments.
Assisted with administrative tasks such as filing documents, photocopying, faxing.
Maintained front office cleanliness and organized supplies to increase productivity.
Received incoming calls and coordinated with staff to fulfill customer requests.
Checked visitor identification before allowing access to restricted areas.
Handled payment processing and provided customers with receipts and proper bills and change.
Explained policies and procedures to visitors.
Coordinated pick-up and delivery of express mail services.
Maintained confidentiality of customer information at all times.
Greeted visitors to provide information and direct to appropriate personnel.
Determined needs of visitors and provided information or solutions.
Received payments from customers and processed credit card transactions accurately.
Greeted customers, answered general questions and directed to appropriate locations.
Transmitted information or documents to customers through email, mailings or facsimile machine.
Greeted customers and visitors in a professional manner.
Scheduled and confirmed appointments for clients and staff.

Bank Teller

People’s national bank

Checotah, Oklahoma

01.2021 - 02.2023

Maintained confidentiality of bank records and client information.
Performed special services for customers, ordering bank cards and checks.
Reconciled cash and checks against computer records at end of shift.
Balanced daily cash deposits and vault inventory with zero error rate.
Ordered checks, placed stop payment orders and conducted additional special services for customers.
Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
Educated customers about different types of banking services available at the branch.
Handled large sums of money with accuracy while maintaining appropriate levels of security.
Verified amounts and integrity of every check or funds transfer.
Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.

Deputy Court Clerk

McIntosh courthouse

Checotah, OK

05.2007 - 09.2020

Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
Answered face-to-face and telephone requests for information about warrants, citations and other court documents or procedures.
Examined legal documents and assured adherence to laws and court procedures.
Updated and maintained court calendar, responded to inquiries about court procedures and resolved scheduling conflicts with attorneys.
Attended required meetings and conferences as well as training sessions to develop and maintain understanding of current conventions and laws.
Assisted parties to civil and criminal cases in understanding standard courtroom procedures and advised on legal obligations, options and subjects calling for consultation with attorneys.
Acted as court cashier, processing billing and payments for fines, bonds, bail and other court fees, also recording details of payment and reporting missed deadlines or delinquency.
Administered oaths to parties to legal actions as necessary, implementing current procedures to achieve compliance with legal requirements for validity.
Assembled paperwork and relevant files and briefs for use by judge at hearings and trials, using discretion to indicate key information relevant to judgment and prosecution decisions.
Supported daily courtroom operations, including document preparation, filing of referral forms and court notices, check-in and check-out and bailiff duties.
Tracked cases and managed electronic and physical records, creating new case files, entering filings, hearings, trials and judgments and closing cases when complete.
Prepared and issued summons, complaints, warrants and other documents necessary for daily courtroom operations.
Advised supervisors, judges and other office members on records, case status and other developments, alerting of approaching deadlines and procedural requirements.
Fulfilled document requests by citizens, parties to cases, judges and attorneys in timely manner, keeping records of all documents provided.
Liaised with general public to process document requests and provide customer service by phone or email and in person, keeping records of payments and documents provided.
Prepared correspondence, bench warrants and court orders.

Front Desk Receptionist

Denture and dental services

Checotah, OK

02.2004 - 04.2007

Managed customer complaints and rectified issues to complete satisfaction.
Operated multi-line switchboard for busy office and routed incoming calls to correct individuals.
Handled payment processing duties and provided customers with receipts and proper bills and change.
Greeted visitors, assessed needs and directed to appropriate personnel.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Scheduled and confirmed appointments.
Drafted and maintained incident reports, daily activity logs and other documents requested by management.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.

Summary

Overview

Work History

Front Office Receptionist

Bank Teller

Deputy Court Clerk

Front Desk Receptionist

Education

Some College (No Degree) - Business Administration

High School Diploma -

Skills

Timeline

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