Kimberly Sciandra
Phoenix,AZ
Summary
Dynamic and motivated professional with extensive experience in business operations management, customer service, and sales, offering expertise in communication and leadership. Skilled in developing strategic partnerships and creative marketing solutions, with a strong foundation in business development. Eager to leverage skills in a new opportunity to drive growth and innovation.
Overview
15
15
years of professional experience
Work History
Owner/CEO
Wave Promos
Phoenix, USA
05.2016 - 05.2025
- Managed all daily operations related to customer service, marketing, sales, finance/ bookkeeping, and client / vendor facing communication
- Negotiated contracts and pricing agreements with clients, suppliers, and internal network
- Communicated directly with customers to resolve issues, ensuring timely delivery and maintaining client event schedules
- Created and designed promotional product and advertising campaigns to support client's target audience / event
- Brokered strong relationships with suppliers and vendors, both in the US and overseas, to unsure smooth supply chain operations and prompt deliveries
- Implemented favorable vendor selection process from research, performance / quality checks, samples, and references
- Managed, trained, and supported employees and teams
Sales
Magical Marketing
Phoenix, USA
05.2010 - 05.2016
- Responsible for large percentage of sales for a small woman-owned business, assisting in placing business in the women’s 'Million Dollar Club'
- Pioneered new and current ways to communicate and sell promotional items to a vast array of clients
- Consistently met or exceeded monthly sales goals
- Developed lasting relationships with overseas suppliers to create specialized branded items
Education
Bachelor of Business Administration -
New Mexico State University
Las Cruces, NM08-2009
Skills
- Business Operations
- Customer service and retention
- Multi-faceted communication
- Team collaboration and leadership
- Sales and supply chain expertise
- Microsoft Office Suite skills
- Quickbooks and Adobe Illustrator knowledge
Timeline
Owner/CEO
Wave Promos
05.2016 - 05.2025
Sales
Magical Marketing
05.2010 - 05.2016
Bachelor of Business Administration -
New Mexico State University