Kimberly Shoupe
Medical Records Retrieval Specialist
ZEPHYRHILLS,FL
Summary
Detail-oriented Medical Records Retrieval Specialist with expertise in HIPAA compliance and electronic health record systems. Proven ability to manage medical records efficiently and contribute to team success.
Overview
33
33
years of professional experience
Work History
Medical Records Retrieval Specialist
Choice Legal
Tampa, FL
09.2023 - Current
- Managed retrieval of medical records using advanced electronic health record systems.
- Ensured compliance with HIPAA regulations during record collection and handling processes.
- Coordinated with healthcare providers to streamline medical data requests efficiently.
- Verified accuracy and completeness of retrieved records for legal case support.
- Collaborated with cross-functional teams to resolve discrepancies in medical documentation.
- Diligently tracked and reported metrics related to medical record retrieval efforts, providing valuable insights into operational performance.
- Served as a reliable resource for colleagues seeking assistance or clarification on matters related to medical record retrieval processes.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Maintained patient confidence by keeping patient record information confidential.
- Researched and resolved medical record discrepancies.
Real Estate Administrative Assistant
Theresa S. Kelly, PA
Dade City, FL
01.2013 - 09.2023
- Managed scheduling and coordination of property viewings and client meetings.
- Assisted in preparing real estate documents, including contracts and closing statements.
- Maintained accurate records of transactions and client communications using CRM software.
- Streamlined office processes to improve workflow efficiency and document management systems.
- Supported agents in closing deals successfully with thorough documentation and contract management.
- Kept contacts organized to maintain readiness for future mailings.
- Coordinated appointments to show marketed properties.
- Processed applications and paperwork in accordance with state and federal laws.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Franchise Owner
Roto-Rooter Services
Dade City, FL
01.1994 - 12.2013
- Managed payroll, business planning, and marketing for franchise operations.
- Coordinated business paperwork such as contracts, employee files and tax submissions with good organizational skills.
- Successfully resolved customer issues with diplomacy and professionalism, ensuring repeat business from satisfied clientele.
- AP/AR, deposits, and recordkeeping.
- Managed office correspondence and maintained organized filing systems.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Scheduled appointments and conducted follow-up calls to clients.
Education
High School Diploma -
Zephyrhills High School
Zephyrhills, FLSkills
- Multitasking capacity
- HIPAA compliance
- Decision-making
- Electronic health records
- Medical records management
- Continuous learning mindset
- Task prioritization expertise
Timeline
Medical Records Retrieval Specialist
Choice Legal
09.2023 - Current
Real Estate Administrative Assistant
Theresa S. Kelly, PA
01.2013 - 09.2023
Franchise Owner
Roto-Rooter Services
01.1994 - 12.2013
High School Diploma -
Zephyrhills High School