Kimberly SMITH
JEFFERSON,Georgia
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Business Owner/Operator
A CLASS MOTORSPORTS
DAWSONVILLE, GA
05.2021 - 09.2023
- Established relationships with key clients, while maintaining existing customer base.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Collaborated with marketing team to create promotional materials for target customers.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Organized trade shows and other events as a means of increasing visibility in the marketplace.
- Participated in negotiations with vendors regarding product purchases or contracts.
National Key Account Manager
Airgroup Atlanta
Fairburn, GA
03.2018 - 05.2021
- Developed and executed a comprehensive national account strategy to increase customer base and revenue.
- Managed customer relationships to ensure satisfaction and loyalty.
- Monitored sales performance of key accounts across all channels in order to identify opportunities for growth.
- Conducted regular meetings with customers to review progress towards goals, discuss challenges, and develop new plans of action.
- Built strong relationships with vendors in order to secure favorable terms for products purchased by key accounts.
- Assisted in developing new business opportunities through cross selling or upselling services or products.
- Developed presentations outlining proposals for major projects requested by clients.
- Managed key enterprise account with responsibility for sales, contracts, negotiations and reporting.
- Maintained positive working relationships with retailers and representatives.
- Addressed client questions and resolved complaints related to products, services and accounts.
- Followed up with clients to gauge product success and promote satisfaction.
- Liaised between clients and management to provide client feedback and resolve inquiries.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Increased profitability and revenue by generating 3,900,000 in sales yearly.
Education
High School Diploma -
Union County High School
Blairsville, GA08.1985
Skills
- Client Relationship Building
- Lead Generation
- Social Media Marketing
- Revenue Generation
- Relationship Selling
- Sales Tactics
- Sales Quota Achievement
- Customer Rapport
- Account Management
- Account Development
- Client Needs Assessment
Timeline
Business Owner/Operator
A CLASS MOTORSPORTS
05.2021 - 09.2023
National Key Account Manager
Airgroup Atlanta
03.2018 - 05.2021
High School Diploma -
Union County High School
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