KIMBERLY SMITH
Advocate Health Care
High Point,NC
1
Certification
19
years of professional experience
Registered Nurse with 21 years of experience, including endoscopic procedures and patient care, ensuring optimal outcomes, patient safety, and effective patient monitoring to maintain high standards of care. Known for collaborative teamwork and flexibility in fast-paced settings.
Work History
Care Coordinator
3 Years 9 Months- Transitioned by Medcost to Advocate Health to the Care Coordination/Care Connect Program
- Develop individualized care plans for patients with various health conditions such as CHF, COPD, Diabetes, Obesity, Asthma, Hypertension, including the assessment of physical, psychological, and social needs.
- Receive referrals from providers to coordinate care for Mobile Integrated Health, lab draws, appointments, medication needs
- Follow a daily schedule to outreach patients to enrollment into the Care Connect Program and for monthly patient follow-up calls
- Manage patient records with accuracy and efficiency, ensuring compliance with HIPAA regulations
- Monitor patient progress and provided follow-up care as needed.
- Develop and implement strategies to improve patient outcomes and reduce healthcare costs.
- Collaborate with physicians, nurses, and other healthcare professionals to ensure optimal patient outcomes.
- Provide education to patients on programs offered by Advocate Health to enhance health outcomes such as Virtual Weight Management, Smoking Cessation, Health Coaching for COPD and CHF, and place appropriate referral
- Educate patients on medications, Care Gaps, chronic medical conditions, community resources
Ambulatory Care Health Navigator
1 Year 10 Months- Remote position providing follow-up calls to Medicare hospital discharge patients and ED discharge patients
- Provide care coordination, health coaching, and clinic intervention to ACO and Medicare patients
- Collaborate with other interdisciplinary teams such as primary care providers and their staff, specialists, pharmacy, social work, and home health to help manage patient's health care needs
- Assess social determinants of health and the impact on overall health; provide resources for healthcare barriers such as transportation issues, home care needs and medication cost needs
- Outreach patients with chronic health conditions on a monthly basis to provide disease education, create a plan to achieve healthcare goals to improve health, assess adherence to taking prescribed medications, collaborate with other healthcare providers as needed to prevent hospital admissions or ED visits
- Provide education to patients by phone and by mail
- Manage patients with uncontrolled conditions such as CHF, COPD, Diabetes Mellitus, Hypertension
Public Health Nurse/School nurse
4 Years 2 Months- Collaborate with interdisciplinary teams regarding medical care for students and treatment plans for school
- Maintain accurate and detailed medical reports; Review and maintain health and immunization records
- Provide safe, effective medication administration and assist school personnel in medical training
- Develop care plans for students with chronic medical conditions including: Asthma, Diabetes, Severe Allergic Reactions, Seizures, Cancer, Migraine headaches, ADHD
- Provide education to school staff regarding administration of Epi-Pens, Inhalers, Glucagon, Diastat, Diabetes medications, and daily medications
- Assist with guidance of communicable disease outbreaks and illnesses within schools
- Case manage students with chronic health conditions to provide education and optimize health
- Assist with public health and community needs as identified by the health department
- COVID-19 and pandemic response tasks including community vaccination clinics, COVID investigations, contact tracing, community triage, school COVID situations and school staff COVID trainings
CLINICAL SHIFT MANAGER, EMERGENCY DEPT.
11 Months- Supervised employees on weekend shifts including day shift and night shift
- Performed charge nurse and triage nurse duties
- Managed care for patients in need of emergent care including: Asthma, COPD, CVA, Trauma, Fractures, Motor Vehicle Accidents, Myocardial Infarction, Seizures
- Planned and led staff meetings; Educated staff on updated policies and procedures
- Audited staff charting and medical records
- Evaluated and recorded stroke data; Organized stroke data and planned stroke committee meetings
- Personally Adhered to and encouraged staff to adhere to the mission, vision, and values of Novant Health to provide remarkable patient care.
- Recognized as an accountable and respectful team player
- Thomasville Medical Center Emergency Department
STAFF NURSE
3 Years 11 Months- Assisted in screenings and diagnostic treatments regarding the GI system
- Managed sedation during colonoscopies and endoscopies; Assisted in post-procedure recovery monitoring
- Performed medication and administration teaching directly with Hepatitis C patients
- Reviewed current policies and procedures regarding conscious sedation
- Collaborated directly with physicians and mid-levels to coordinate care in the office setting
- Performed phone triage duties
Education
Bachelor of Science - Nursing
Associate of Science - Nursing
Skills
Care Coordination
Endoscopy Procedure support
Assessment
Collaboration
Patient Advocacy
Case Management
Patient support and monitoring
Interdisciplinary collaboration
Critical thinking
Patient safety
Accomplishments
Certification in Case Management- April 2026
Certification
Registered Nurse #202148 | State of North Carolina | Current, Certified Case Manager (CCM) #4276120 | certification obtained 5/1/26, Stroke Team Coordinator | Novant Health: Thomasville Medical Center | Jan. 2016-Dec. 2017
Timeline
Care Coordinator
Advocate Health Care
01.2023 - CurrentRead More
Ambulatory Care Health Navigator
Medcost
03.2021 - 01.2023Read More
Public Health Nurse/School nurse
Guilford County Department of Health and Human Services
01.2017 - 03.2021Read More
CLINICAL SHIFT MANAGER, EMERGENCY DEPT.
Novant Health
01.2016 - 12.2016Read More
STAFF NURSE
High Point Gastroenterology
09.2007 - 08.2011Read More
University of North Carolina At Wilmington
Bachelor of Science from Nursing
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Gardner-Webb University
Associate of Science from Nursing
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