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Kimberly Talbert
Isanti,MN
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem solving ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
6
6
years of professional experience
Work History
Job Recruiter
Wolf River Electric
Isanti, MN
08.2024 - 10.2024
- Researched and utilized Indeed to search for qualified candidates; communicated with and interviewed applicants for job opportunities; extended offers to suitable applicants; sent and received documents via Panda Docs for signatures; and initiated training for accepted hires
Pro Account Sales Associate
The Home Depot
Elk River, MN
10.2022 - 08.2024
- Personally shopped with and assisted Pro Contractors on orders, merchandise questions, and status updates of orders; communicate with Pros on orders to place via telephone, email, and in person; place phone sales for Contractors on the go; assist with checkout and cover cash registers; prospect departments for potential Pro Contractors in the aisles; offer credit cards and explain benefits; Know & Grow Contractors businesses; signed new Pros up for ProXtra; and create personal deck designs for Contractors
Cashier/Customer Service Representative
The Bear Lot
Mounds View, MN
03.2021 - 08.2022
- Assisted customers in checking out their purchases; processed down payments by cash, charge, or check; maintained a clean and sanitized lobby; assisted with tabs and license plate documentation; took payments for service transactions; performed daily bank runs; received incoming calls and assisted customers; filed service orders; counted tills and bank deposits; contacted customers to pick up tabs, plates, and registration paperwork
Customer Service Representative
Caliber Collision
Brooklyn Park, MN
09.2018 - 03.2020
- Received incoming calls; took payments over the phone; answered questions regarding warranties and glass repair on windshields; called insurance companies to verify deductibles on insurance coverage; scheduled technicians; assisted with special projects; performed order entry for parts; partnered with car dealers; and assisted in verification of vin numbers
Education
Degree -
School Name
Degree -
School Name
Skills
- ERNG
- MSP
- EZ Pay
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Iris
- SAP
- GEM
- Loan Image Viewer
- I-dial
- As400
- DPS
Accomplishments
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Awards
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Interests
Timeline
Job Recruiter
Wolf River Electric
08.2024 - 10.2024
Pro Account Sales Associate
The Home Depot
10.2022 - 08.2024
Cashier/Customer Service Representative
The Bear Lot
03.2021 - 08.2022
Customer Service Representative
Caliber Collision
09.2018 - 03.2020
Degree -
School Name
Degree -
School Name