Kimberly Taylor
Oak Park,United States
Summary
Enthusiastic Manager proven to consistently meet productivity goals and business and customer service objectives. Skillfully works with all employees to enhance performance and improve day-to-day processes. Specializing in resolving customer issues to maximize satisfaction and meet targeted service level.
Overview
18
18
years of professional experience
Work History
Manager
Kontagious Bodies LLC
Oak Park, IL
06.2016 - Current
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Tax Preparer
IHelpuprepre LLC
Chicago Heights, IL
10.2008 - 06.2017
Sales Representative
US Celluar
Addison, IL
06.2010 - 09.2013
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
Education
Specialist In Psychology - Sociology
Triton College
River Grove, IL08.2007
Skills
- Employee Coaching and Motivation
- Project Management
- Scheduling and Coordinating
- Staff Management
- Food and Beverage Management
- Technical Proficiency
- Strategic Planning
- Managing Appointments
- Product Management and Branding
- Overseeing Employees
- Reconciling Cash Drawers
- Reducing Waste
- Managing Communications Channels
- Theatrical Productions
Timeline
Manager
Kontagious Bodies LLC
06.2016 - Current
Sales Representative
US Celluar
06.2010 - 09.2013
Tax Preparer
IHelpuprepre LLC
10.2008 - 06.2017
Specialist In Psychology - Sociology
Triton College