Kimberly Thomas
Dallas,TX
Summary
Dynamic sales associate with a proven track record at Macy's, excelling in customer service and problem-solving. Skilled in building relationships to drive repeat business, while effectively collaborating with team members to meet sales goals. Recognized for delivering exceptional experiences and managing multiple tasks in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Sales Associate
Macy's
11.2025 - Current
- Assisted customers in product selection, providing personalized recommendations to enhance shopping experience.
- Processed transactions efficiently, ensuring accuracy and adherence to cash handling policies.
- Collaborated with team members to achieve daily sales goals through effective communication and support.
- Engaged with customers to address inquiries, resolving issues promptly to ensure satisfaction.
- Handled returns and exchanges according to store policies, maintaining positive customer relationships.
- Built relationships with customers to encourage repeat business.
Server
Northwest Highway Endeavors Inc.
01.2018 - 01.2026
- Delivered exceptional customer service in fast-paced dining environment.
- Developed rapport with regular customers to enhance dining experience and loyalty.
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Associate of Arts - Liberal Arts
Collin County Community College
Frisco, TXBachelor of Science - Nursing
Arizona College of Nursing
Dallas, TX12-2027
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
Macy's
11.2025 - Current
Server
Northwest Highway Endeavors Inc.
01.2018 - 01.2026
Associate of Arts - Liberal Arts
Collin County Community College
Bachelor of Science - Nursing
Arizona College of Nursing