Kimberly Thompson
Mobile,AL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Security Officer
Signal 88
Mobile, AL
09.2023 - 12.2024
- Adhered to post orders while maintaining a visible presence around the property.
- Guarded restricted areas to prevent unauthorized entry.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
Cosmetologist
Cuts By Us
Spanish Fort, AL
02.2017 - 08.2023
- Analyzed patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
- Educated clients on proper skin care techniques and products.
- Developed a loyal client base through excellent customer service.
- Trained or supervised other hairstylists, hairdressers and assistants.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Ensured proper sanitation practices were followed at all times.
- Shaved, trimmed and shaped beards and mustaches.
- Performed haircuts, coloring, highlighting and styling techniques.
Billing Clerk
Estes Express
Loxley, AL
05.2014 - 07.2016
- Processed invoices and payments accurately and promptly.
- Input statement information, reconciled accounts and resolved discrepancies.
- Answered customer questions to maintain high satisfaction levels.
- Verified accuracy of information and resolved discrepancies with vendors before entering invoices for payment.
- Processed invoice payments and recorded information in account database.
- Drove integrity of accounting information by recording, verifying and entering accounts payable and accounts receivable transactions.
Front Desk Receptionist
Log Cabin Inn
Bay Minette, AL
02.2012 - 05.2014
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
Education
Some College (No Degree) - Cosmetology
Remington College
Mobile, ALSkills
- Staff Management
- Stationary Surveillance
- Emergency Response
- Identification Verification
- Document Management
- Law Enforcement Background
- Report Writing
- Shift Work Experience
- Security Screenings
- General Security
- Weapons Training
- Inventory Control
- Appointment Confirmation
- File Management
- Office Organization
- Spreadsheet Tracking
- Guest Relations
- Call Routing
- Front Office Management
- Cash Handling
- Customer Service
- Clerical Support
- Verbal and Written Communication
Certification
- High school diploma
- College diploma for Cosmetology
- Cosmetologist License for the state of Alabama
Timeline
Security Officer
Signal 88
09.2023 - 12.2024
Cosmetologist
Cuts By Us
02.2017 - 08.2023
Billing Clerk
Estes Express
05.2014 - 07.2016
Front Desk Receptionist
Log Cabin Inn
02.2012 - 05.2014
Some College (No Degree) - Cosmetology
Remington College