Kimberly Thompson
Kirkland,IL
Summary
Results-driven store manager specializing in inventory management, cash handling, and team leadership. Demonstrated success in resolving customer complaints, optimizing profit margins, and enhancing staff performance to achieve store objectives.
Overview
10
10
years of professional experience
Work History
Store Manager
Kirkland Petro
Kirkland, IL
06.2016 - Current
- Oversaw daily store operations while enforcing compliance with company policies.
- Supervised and trained staff to enhance customer service and team performance.
- Coordinated inventory management and maintained stock levels for optimal sales.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Oversaw financial transactions and ensured accurate cash handling procedures were followed.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed daily banking activities such as deposits and withdrawals.
- Updated and maintained store signage and displays.
- Prepared monthly reports on sales figures, expenses, profits.
- Monitored inventory levels and placed orders to restock shelves.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Performed regular price checks to ensure competitive pricing.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Updated POS system with new products and promotional offers.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Education
High School Diploma -
Hiawatha High School
Kirkland, IL06-1989
Skills
- Inventory management
- Visual merchandising
- Cash handling
- Sales reporting
- Customer service
- Team leadership
- Employee training
- Opening and closing procedures
- Inventory control
- POS systems
- Store opening and closing
- Accurate cash handling
- Profit margin optimization
- Database management
- Order management
- Payroll management
References
References available upon request.
Timeline
Store Manager
Kirkland Petro
06.2016 - Current
High School Diploma -
Hiawatha High School