Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Work Preference
Software
Timeline
Affiliations
Quote
Interests
BusinessAnalyst
Kimberly Torres

Kimberly Torres

Nashville,TN

Summary

Dynamic professional with a proven track record at Vanderbilt Imaging Services, adept in problem-solving and staff coordination. Excelled in enhancing operational efficiency and reducing scheduling conflicts using advanced software tools. Skilled in Excel and bilingual in communication, I significantly improved patient satisfaction and billing processes, showcasing a strong work ethic and critical thinking abilities. Hard-working, high energy Banquet Server with passion for customer satisfaction. Over 7 years in food service industry. Known for great reliability and attention to detail.

Overview

8
8
years of professional experience

Work History

Banquet Server

Hall Of Frame
Nashville, TN
03.2025 - Current
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Provided friendly, courteous service to create memorable moments for guests.

Scheduling Coordinator/Medical Billing Specialist

Vanderbilt Imaging Services
2000 Richard Jones Rd
04.2019 - 01.2025
  • Resolved scheduling conflicts by adjusting timelines and reallocating resources.
  • Provided outstanding service by addressing scheduling needs and preferences of patients.
  • Coordinated schedules by managing calendars for multiple patients
  • Provided exceptional support to patients by managing scheduling requests promptly.
  • Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
  • Developed strong working relationships with management and executive team through effective scheduling and communication skills.
  • Posted and adjusted payments from insurance companies.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Located errors and promptly refiled rejected claims.
  • Identified and resolved patient billing and payment issues.

Quality Control Inspector

Kasai North America
983 Nissan Drive Smyrna TN 37167
04.2018 - 04.2019
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance, and other specifications.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
  • Completed precise measurements using special tools.
  • Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
  • Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
  • Developed and maintained comprehensive quality documentation, facilitating easier compliance with regulatory standards.
  • Reduced return rates with proactive quality control measures and detailed product inspections prior to shipment.

Assistant Manager

Hyla
455 Industrial BLV LA Vergne , TN 37086
07.2017 - 04.2018
  • Cultivated cohesive team environment by providing clear direction and support.
  • Identified inefficiencies to propose actionable improvements for overall workflow.
  • Established open lines of communication with team for feedback and suggestions.
  • Developed contingency plans with team to address potential disruptions.
  • Supervised day-to-day operations to meet performance, quality, and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Maintained compliance with health and safety regulations, ensuring a safe environment for both staff and customers.
  • Defined clear targets and objectives and communicated to other team members.

Education

High School Diploma -

ELSIK HIGH SCHOOL
Houston, TX
06-2014

Skills

  • Problem-solving
  • Strong work ethic
  • Data entry
  • Verbal and written communication
  • Bilingual
  • Critical thinking
  • Staff coordination
  • Telephone etiquette
  • Skilled in Excell
  • Documentation skills
  • Medical terminology
  • Electronic medical records systems

Languages

Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

RemoteHybrid

Important To Me

Work-life balanceWork from home option401k matchCareer advancementHealthcare benefitsCompany CulturePaid sick leaveTeam Building / Company RetreatsStock Options / Equity / Profit Sharing

Software

Excell

Microsoft office

Microsoft word

Epic

Timeline

Banquet Server

Hall Of Frame
03.2025 - Current

Scheduling Coordinator/Medical Billing Specialist

Vanderbilt Imaging Services
04.2019 - 01.2025

Quality Control Inspector

Kasai North America
04.2018 - 04.2019

Assistant Manager

Hyla
07.2017 - 04.2018

High School Diploma -

ELSIK HIGH SCHOOL

Affiliations

  • Excell
  • Epic

Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Interests

Gardening

Painting

Writing

Music festivals

Sculpting

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Kimberly Torres