Server and licensed Nail tech with over 6 years of experience, specializing in exceptional customer service and hospitality service expertise. At Proline and the Hard rock, developed a loyal client base through advanced nail techniques and sales expertise. Achieved high client satisfaction by maintaining cleanliness standards and strong work ethic in high-volume dining environments.
- **Served Food and Alcohol**
- Provided excellent customer service by efficiently serving food and beverages, including alcoholic drinks, ensuring a positive dining experience for all guests.
-Ensured compliance with all casino standards and regulations
- Maintained a high standard of cleanliness and organization in the dining area and bar.
- Adhered to all safety and health regulations, including responsible alcohol service practices.
- Handled customer inquiries and resolved complaints promptly and professionally.
-**Family Business – Hospitality Role**
- Efficiently managed multiple tasks during shifts, including serving food, hosting, and making drinks, ensuring seamless operations.
- Provided excellent customer service in a fast-paced environment, enhancing guest experiences.
- Maintained compliance with all health and safety standards, particularly in alcohol service.
- **Nail Technician**
- Over 6 years of experience in providing quality nail services, including manicures, pedicures, and nail art.
- Worked for 4+ years in New York (family owned salon) developing a loyal client base and honing advanced techniques.
- Continued for another 2 years in Florida, maintaining high standards and ensuring client satisfaction.
Fluent in English and Vietnamese