Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kimberly Tucker

Kihei,HI

Summary

Creative, energetic professional skilled in office administration, customer service, team collaboration and qualitative and quantitative analysis. Motivated to maintain customer satisfaction, and contribute to company and team Strong work ethic, adaptability, and desire to take on new challenges.

Overview

12
12
years of professional experience

Work History

Sales Associate

Benicia Art Glass
Benicia, CA
11.2024 - 03.2025
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Maintained cleanliness of store environment including floors, windows, displays.

Office Administrator/Client Service Representative

Handymen LLC
Benicia, CA
10.2022 - 10.2024
  • Supported Human Resources activities by maintaining personnel files in accordance with legal requirements.
  • Processed invoices on a timely basis according to established procedures.
  • Developed strong relationships with clients through excellent customer service skills.
  • Processed financial documents, contracts, expense reports and invoices.
  • Responsible for scheduling all company approved estimates and daily employee tasks

Shift Manager/Key Holder

Round Table Pizza
Benicia, CA
01.2020 - 12.2022
  • Managed shift operations by delegating tasks among team members in order to maximize efficiency.
  • Counted and balanced registers.
  • Ensured proper opening and closing procedures were followed daily.
  • Provided training on store policies, procedures, and standards to new hires and existing staff.
  • Resolved customer complaints promptly and professionally.

Laboratory Technician

Institute of Environmental Health
Benicia, CA
10.2012 - 12.2019
  • Prepared solutions of reagents for use in experiments according to standard procedures.
  • Assisted with training new lab technicians on proper operation of instruments, safety protocols, and other relevant topics.
  • Documented all experimental procedures and results in an organized manner for future reference.
  • Processed specimens following established protocols while adhering to strict safety standards.
  • Maintained, calibrated and troubleshot pH probes, EC meters, balances, automatic pipettes and diluters.
  • Utilized aseptic techniques to prevent contamination and ensure the integrity of samples and cultures.

Education

Optical Microscopy - Confocal & Fluorescent Bioscience

Merritt College
Oakland, CA
12-2011

Associate of Arts -

Solano Community College
Fairfield, CA
12-2009

Associate of Science - Biology

Solano Community College
Fairfield, CA
12-2009

X-Ray License - Dental

Western Career College
Pleasant Hill, CA
04-2000

High School Diploma -

Liberty High School
Benicia
06-1998

Skills

  • Customer service
  • Point of sale (POS) system operation
  • Conflict resolution
  • Supervisory skills
  • Employee training
  • Office management
  • Bookkeeping
  • Staff scheduling
  • Communication skills
  • Quick learner
  • Reliable and responsible

References

References available upon request.

Timeline

Sales Associate

Benicia Art Glass
11.2024 - 03.2025

Office Administrator/Client Service Representative

Handymen LLC
10.2022 - 10.2024

Shift Manager/Key Holder

Round Table Pizza
01.2020 - 12.2022

Laboratory Technician

Institute of Environmental Health
10.2012 - 12.2019

Optical Microscopy - Confocal & Fluorescent Bioscience

Merritt College

Associate of Arts -

Solano Community College

Associate of Science - Biology

Solano Community College

X-Ray License - Dental

Western Career College

High School Diploma -

Liberty High School

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