Kimberly Vandehei
Oak Creek,WI
Overview
33
33
years of professional experience
Work History
Front Desk Office Manager
Midwest Twisters Gymnastics Academy
Oak Creek, WI
10.2002 - Current
- Handles all front office operations.
- Maintains files and records for customers and adheres to all safety protocols.
- Greets and directs customers.
- Coaches employees through day-to-day work and complex problems.
Family Manager
Vandehei Family
Oak Creek, WI
10.2002 - Current
- Cared for special needs child and advocated health care needs for another.
- President of PTO.
- Implemented a team booster club and worked as a board member.
- Ran several successful fundraising campaigns.
- Volunteered for various non-profits.
Office Manager
Lectric Beach
Franklin, WI
12.2010 - 05.2012
- Oversaw 4 branch offices
- Maintained computer and physical filing systems.
- Developed standard operating procedures for all administrative employees.
- Completed payroll for entire staff.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Owner/Operator
Cleaning+
Fenton, MO
12.1998 - 04.2002
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Recruited, hired and trained personnel.
- Created and monitored promotional approaches to increase sales and profit levels.
Lead Account Manager
Associated Travel Management
Oakland, CA
03.1991 - 11.1998
- Successfully managed cohesive team of travel consultants and supervisors.
- Addressed issues with accounting, billing and service to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on customer-centric terms.
- Oversaw new business development and customer servicing.
- Liaised between account holders and various departments.
- Negotiated discounted rates for clients from major hoteliers and car rental companies
Education
Bachelor of Science - Advertising
University of Nebraska - Lincoln
Lincoln, NE05.1987
Skills
- Office Management
- Microsoft Office
- Weekly Payroll
- Verbal and Written Communication
- Time Management
- Staff Training
Timeline
Office Manager
Lectric Beach
12.2010 - 05.2012
Front Desk Office Manager
Midwest Twisters Gymnastics Academy
10.2002 - Current
Family Manager
Vandehei Family
10.2002 - Current
Owner/Operator
Cleaning+
12.1998 - 04.2002
Lead Account Manager
Associated Travel Management
03.1991 - 11.1998
Bachelor of Science - Advertising
University of Nebraska - Lincoln