Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
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Alayna Zafar

Kennesaw,GA

Summary

Dynamic Front Desk Office Manager at Kumon, adept at enhancing customer satisfaction through exceptional service and conflict resolution. Expert in office management and technical troubleshooting, successfully maintained operational efficiency and streamlined inventory processes. Recognized for fostering teamwork and training employees, contributing to a harmonious and productive work environment.

Overview

2
2
years of professional experience

Work History

Front Desk Office Manager

Kumon
Marietta, GA
11.2022 - Current
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Maintained accurate logs of all incoming calls, messages, visitors and other transactions performed at the front desk.
  • Greeted visitors and ensured they are directed to the appropriate personnel.
  • Managed front desk operations, including answering phones, filing documents and scheduling appointments.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

Education

High School Diploma -

Sprayberry High School
Marietta, GA
05-2025

Skills

  • Customer service
  • Office management
  • Inventory management
  • Data entry
  • Team collaboration
  • Conflict resolution
  • Professional communication
  • Technical troubleshooting
  • Employee training
  • Multitasking
  • Teamwork
  • Cost control
  • Employee supervision
  • Task prioritization
  • Effective communication
  • Attention to detail

Affiliations

  • Tennis
  • Reading
  • studying
  • working out

Accomplishments

  • Honor roll recognition from Governor of Georgia

Languages

Urdu
Professional

Timeline

Front Desk Office Manager

Kumon
11.2022 - Current

High School Diploma -

Sprayberry High School

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