Kimberly Vasquez
Orlando,FL
Summary
Proven track record in enhancing guest satisfaction and team efficiency, notably at Universal Studios. Excelled in safety monitoring and customer assistance, leveraging strong work ethic and teamwork skills. Achieved streamlined operations in high-pressure environments, demonstrating expertise in food handling and ride operations without compromising service quality at a Universal third party venue.
Overview
7
7
years of professional experience
Work History
Food Server
Sapphire Loews Hotel
06.2022 - Current
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
Attractions
Universal Studios
02.2022 - 11.2022
- Contributed to a positive work environment by assisting team members in daily tasks and ensuring smooth operations.
- Collaborated with fellow attendants to maintain safety procedures, ensuring a secure environment for both guests and staff.
- Ensured high cleanliness standards by maintaining the attractions area, resulting in improved guest satisfaction.
Attraction Attendant
Starflyer
12.2019 - 03.2021
- Enhanced guest satisfaction by providing friendly and efficient service at all times.
- Directing guest to the ride entering and exiting
- Checking all guest through the security scanner
Balloon Handler
Universal Studios
08.2017 - 08.2019
- Streamlined setup processes, working efficiently alongside teammates to prepare balloons within tight time constraints.
- Assisted with training new balloon handlers, sharing expert knowledge and techniques for safe maneuvering.
- Enhanced parade-goer experience by skillfully navigating balloons through crowded spaces and tight turns.
Education
No Degree - Criminal Justice
Valencia College
Orlando, FL03.2025
High School Diploma -
Long Island City High School
Long Island City, NY06.2020
Skills
- Menu Memorization
- Food Preparation
- Table Setting
- Food handling
- Safety Monitoring
- Ride operations
- Strong Work Ethic
- Teamwork and Collaboration
- Customer Assistance
Languages
Spanish
Native or Bilingual
Timeline
Food Server
Sapphire Loews Hotel
06.2022 - Current
Attractions
Universal Studios
02.2022 - 11.2022
Attraction Attendant
Starflyer
12.2019 - 03.2021
Balloon Handler
Universal Studios
08.2017 - 08.2019
No Degree - Criminal Justice
Valencia College
High School Diploma -
Long Island City High School
Similar Profiles
Daniel NashDaniel Nash
Culinary Supervisor at Loews Sapphire Falls ResortCulinary Supervisor at Loews Sapphire Falls Resort
Christopher KufrovichChristopher Kufrovich
Bellman at Loews Sapphire Falls ResortBellman at Loews Sapphire Falls Resort
Elvis DavilaElvis Davila
Engineer II at Loews Sapphire Falls ResortEngineer II at Loews Sapphire Falls Resort