Kimberly Vasquez
Rialto,CA
Summary
Detail-oriented medical assist with experience in both front and back office. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Valued for strong collaboration skills, adaptability, and consistent delivery of high-quality results. Known for reliability and effective communication, ensuring seamless patient experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant/Receptionist
FPA Women's Health
Downey, CA
11.2023 - 11.2024
- Assisted patients with scheduling appointments and managing inquiries efficiently.
- Managed patient check-in processes to ensure smooth workflow in clinic.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Prepared examination rooms and ensured necessary medical supplies were stocked.
- Supported healthcare providers during patient examinations by documenting vital signs.
- Educated patients on procedures, policies, and available services within the clinic.
- Maintained current and accurate medical records for patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Provided compassionate support to patients during challenging circumstances, ensuring they felt heard and understood.
- Promoted a positive work environment by serving as a reliable resource for colleagues seeking assistance or guidance.
- Assisted with medical procedures as needed, ensuring a smooth flow of daily operations in the clinic.
- Contributed to a welcoming atmosphere, greeting patients upon arrival and addressing their needs promptly.
- Maintained a clean and organized reception area, contributing to a professional, efficient, and welcoming environment for patients and visitors.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Conducted patient intake interviews, recording and documenting relevant information.
- Obtained payments from patients and scanned identification and insurance cards.
Dental Assistant
A-Plus Dentistry
Carson, CA
06.2019 - 10.2019
- Assisted in patient care by preparing treatment rooms and sterilizing instruments.
- Supported dentists during procedures by providing necessary tools and materials promptly.
- Educated patients on post-treatment care and oral hygiene practices for improved health outcomes.
- Managed appointment scheduling and patient records using dental management software efficiently.
- Engaged with patients to address concerns, enhancing overall satisfaction and clinic reputation effectively.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Prepared patient x-rays and images for dentist review.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Assisted in emergency dental procedures, providing critical support in high-pressure situations.
- Collaborated with dental team to develop treatment plans, ensuring patient needs were met comprehensively.
- Monitored patient comfort and safety during dental procedures.
- Scheduled and confirmed patient appointments.
Education
High School Diploma -
South Gate Senior High
South Gate, CAMedical Assistant Certification -
UEI College
Huntington Park, CA01.2024
Skills
- Medical receptionist experience
- HIPAA compliance
- Patient scheduling
- Insurance verification
- Medical terminology
- Medical charting
- Payment collection
- Attention to detail
- Problem-solving abilities
- Reliable team player
- Immunization administration
- Specimens collection and processing
- Multitasking and organization
- Computer skills
Certification
- CMA - Certified Medical Assistant
- CPR and First AID
- BLS
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant/Receptionist
FPA Women's Health
11.2023 - 11.2024
Dental Assistant
A-Plus Dentistry
06.2019 - 10.2019
High School Diploma -
South Gate Senior High
Medical Assistant Certification -
UEI College