Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kimberly Vasquez

Orlando,FL

Summary

Dedicated hospitality professional with 4+ years of experience in in-room dining and guest service. Skilled in providing exceptional customer service, handling multiple guest requests, processing orders accurately, and working effectively in fast-paced environments. Reliable, professional, and eager to bring strong hospitality and communication skills to a new opportunity.

Overview

2
2
years of post-secondary education
9
9
years of professional experience

Work History

Food Server

Sapphire Loews Hotel
Orlando, FL, FL
06.2022 - Current
  • Managed multiple tables simultaneously, ensuring high service quality and guest satisfaction.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Coordinated with kitchen and hotel departments for timely and accurate food deliveries.
  • Maintained clean and organized dining area to enhance guest experience and comfort.
  • Managed cash register accurately, ensuring proper handling of transactions and tips.

Attractions

Universal Studios
02.2021 - 07.2022
  • Coordinated with attendants to uphold safety procedures, promoting a secure environment for guests and staff.
  • Maintained cleanliness standards in attractions area, enhancing guest satisfaction.
  • Fostered positive work environment by assisting team members and facilitating smooth daily operations.

Attraction Attendant

Starflyer
Orlando, FL, FL
12.2019 - 03.2021
  • Boosted guest satisfaction by delivering friendly, efficient service.
  • Monitored guest passage through the security scanner to ensure safety compliance.
  • Assisted guests with ride instructions and answered questions about attractions.
  • Maintained cleanliness of ride areas and surrounding environments for guest comfort.
  • Operated ticketing systems to process guest admissions efficiently and accurately.

Balloon Handler

Universal Studios
08.2017 - 08.2019
  • Trained new balloon handlers, imparting expert knowledge and techniques for safe balloon maneuvering.
  • Navigated balloons through crowded spaces and tight turns, improving parade-goer experience.
  • Streamlined setup processes, collaborating with teammates to prepare balloons under tight time constraints.

Education

Associate of Arts - Criminal Justice

Valencia College
Orlando, FL
08.2025 - 08.2027

High School Diploma -

Long Island City High School
Long Island City, NY

Skills

Customer Service

Teamwork and Collaboration

Attention To Detail

Guest Relationships

Conflict Resolution

Food & Beverage Knowledge

Multitasking

POS System

Time Management

Languages

English

Spanish

Timeline

Associate of Arts - Criminal Justice

Valencia College
08.2025 - 08.2027

Food Server

Sapphire Loews Hotel
06.2022 - Current

Attractions

Universal Studios
02.2021 - 07.2022

Attraction Attendant

Starflyer
12.2019 - 03.2021

Balloon Handler

Universal Studios
08.2017 - 08.2019

High School Diploma -

Long Island City High School
Kimberly Vasquez