Kimberly Vogel

• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
• Assisted with hiring, training and mentoring new staff members.
• Monitored daily cash discrepancies, and inventory shrinkage.
• Scheduled employees for shifts.
• Interacted with customers and vendors to build connections and relationships.

Assisted District 23 by filling in for Store Managers when on vacation and/ or medical leave.

Managed Store 677 for three months while SM was on medical leave

Managed Store 679 for three months while SM was on maternity leave

Managed Store 279 while SM was on medical and maternity leave.

• Developed kitchen staff through training, disciplinary action, and performance reviews.
• Created build-tos to manage waste and variance.
• Assisted Store Manager in scheduling and management of staff.

Assisted Store Manager in daily operations and development of staff

Performed counts on salesfloor product to ensure proper inventory and product available for customer.

Worked with management and salesteam to improve customer service scores on SMG surveys.

• Greeted guests upon arrival and offered assistance.